Elite Mobile Auto Repair LLC

Jim was purely professional from the start. I told him that I needed an experienced mechanic for a PPI in Jersey. He immediately called me, gathered my information, and kept in contact. We scheduled for a particular day, but because there was an incoming storm on the brink, we rescheduled. He called to reschedule and to make sure that if anything happens between today and that time, we would be in contact. If there is one thing I could say, and that is important to me, was Jim's ability to clearly comminunicate and follow-through. Whether it was through text or call, he was on point and professional. This is specifically important to me because I wasn't even in the same state as him, and he made sure to maintain contact as much as possible. Once he made in to the inspection, he completed his intended work and contacted me immediately. He shared his information, throughly explained his process, and answered any questions I may have had. I will admit that I was leery about going through the all of this considering my inability to physically be there, but Jim was on-point and he made those concerns dwindle the more he provided great customer service and remained on-time. Finally, he shared some poignant information that helped me to make a solid decision on the vehicle, which I really appreciated. This process was made simple because of Jim's professionalism. It made me forego my thoughts of potentially being scammed. Without a doubt, if I ever need an automotive or PPI service again in the greater Jersey area, I'm contacting Elite Mobile to conduct business. I am 100% grateful for the whole experience. Thanks again Jim. Your work, character, and diligence is appreciated. There aren't many left out here that handle business like this anymore. Much success to you.

Reliable, communicative, and honest. Jim has given me the confidence to address everything my 2004 BMW 325ci needs to get done. I’m going to keep him in my contacts for the foreseeable future! Already used him twice in the last two weeks, highly recommend.