I feel overall it was an unsatisfactory service experience.
The staff were indifferent, they seemed bothered by me being there, and I barely saw an elapsed time for a normal oil change and check tires. I appreciate that delays happen, but they didn't inform me of any delays until asked and that was disappointing. In addition, the waiting area is pretty subpar with nothing to keep one busy.
Then, after I picked up the car, I noticed a small issue with the alignment of the steering wheel, that was not there when I dropped it off. It's not a huge deal, but it shouldn't have to deal with a small inconvenience after paying for repairs. When I attempted to reach someone to speak about it, I was told they'd "look into it" but never received any follow-up as of yet, after 3 days.
Overall, my experience was terrible. Expected a little more detail and better communication. Perhaps I will look elsewhere in the future