I called Elite Climate Control and HVAC because a tree limb had damaged the fan on my outside condenser. I removed the debris, fan, and motor so I could figure out how to take off the fan blade. Once I had it off, I called Elite Climate Control and HVAC to ask if they sold parts. Mike told me they sometimes did, depending on what was needed. I explained I needed a new fan blade, and he told me to bring it in so we could match it up.
When I arrived, Mike was very friendly, and his staff went above and beyond to help locate the correct part. Once we found the right blade, I asked how much I owed. To my surprise, Mike told me, “You owe nothing.”
That kind of kindness and customer service is rare these days. I truly appreciate Mike and his team for helping me out. Elite Climate Control and HVAC of Jonesboro has set the standard for excellent service, and it’s reassuring to know help is there when it’s needed. Thanks again, Mike!