I went to the clinic to check a promotion I found on Instagram. I texted them to have morning information and dei answer that I could come for a free consultation: included One-Hour Parking
Doctor Consultation, Diet Counselling, Body Composition Analysis, Fitness Assessment, Pain Management Assessment, Physiotherapy Counselling,advanced AI Skin Analysis. The doctor arrived 43 minutes late. She blame It on me telling me they tried to call me from the reception they day earlier and I did not answer. I showed her the TWO text of confermati on I have got on whatsapp, She explained that is AI only, to actually confirm a booking I had to answer to the phone. I recieved one call from and unknown number while I was working (I cannot stay at the phone since I work with children). Stilly fault apparently. The doctor then suggested me a different treatment from the one I enquiry for, which is totally ok since She know better for sure. It's also totally ok don't want to spend 5000 aed for a treatment I am not sure about. Since I told her the price was a bit high I been offer another option (still too pricey for me), then immediately dismissed. No other complimentary service has been done, not even the parking since I stayed more than one hour because of the doctor being late.
I don't use to write bad rewiews, I usually keep them for myself especially because they are unfair on the poor people of the staff like the girls at the reception, who has been exeptionally nice. But this required a rewiew.