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Elite Air Heating and Cooling

  • HVAC Contractor in Montague
  • Open now
  • 4.9
    (121)
Elite Air Heating and Cooling
Reviews
4.9 out of 5
(121 reviews)
4.9
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Karen Berger
2 months ago
I requested them to come out and diagnose and repair which pretty much means I need an estimate. It is assumed you always get an estimate before any repair. however, they came up with three different scenarios of the problem with my furnace. Claimed that they replaced a part. Then 10 minutes later explained to me that I needed a new furnace and told me that my heat exchange had a crack in it and it was leaking carbon monoxide. They shut the system down on a Friday and said they could not replace my furnace with a new one until Tuesday. The temperature Friday night was 11° Saturday, Sunday and Monday not much warmer than that if I had actually believe them the water pipes in my house would’ve froze and I have animals here and had no other place to stay. So they told me to run a space heater in the furnace room with the furnace, exhaust fan and continuous cycle and it would warm the house enough that the pipes wouldn’t freeze. I got a second opinion over the weekend they concluded there is no crack in the heat exchange unit. The furnace is definitely old. There is no evidence of carbon monoxide and elite error. Should’ve never turned my furnace off on Friday to make me wait until Tuesday for a total replacement. A total replacement was not necessary. On Monday evening, I chose to cancel the new furnace installation for Tuesday morning and explain to the technician that I got a second opinion and he said I owe a $99 service call. So I sent him a coupon that is on their website for a $99 estimate. And he said I signed a contract and they ordered the furnace and he would send this to the owner.
Bradley Witt
2 months ago
Great experience all the way around. Was given all my options when the furnace went out mid-winter and they had me up and running with a new replacement in 48 hours. Not even a problem for the distance I am away from the shop. Not the first time, nor will it be the last time I use them!
Dana Sekely
5 months ago
A+!! Not only the quickest & fair priced professional service u will ever receive from a business, but most importantly a heart of Gold!!! Hands down the level of service they provide is unmatched, truly!!. Not only can they fix ANYTHING! They move by heart not by $. They went above & beyond all expectations. When they left I was on my knees praising God & in tears. When you’re spending a nice chuck of $ & for an appliance that is so crucial it’s important to feel safe & confident that you chose the right person for the job. Needless to say my family & I are customers for life! If u want service you can trust Call Elite Heating & Cooling You won’t be disappointed!! Thank you again Elite H&C so much!! God Bless!! & Many Blessings during this holiday season!!
Katelyn Blanshine
9 months ago
Super pleased with the installation of my new central air unit! I was scheduled next week and they made it happen a few days early!! I received some great advice, very easy to schedule and done in a timely manner. Will always recommend Elite Air for all your HVAC needs 😊
katie Hughes
5 months ago
My furnace was very old and finally decided to break down for good. I called Elite and they had a new furnace installed for me within a few days. I even opted to add AC. Everything was done quickly and efficiently! I highly recommend them and will ONLY be using them for my HVAC needs moving forward.
Brooklyn Ward
7 months ago
**Review for Elite HVAC:** Recently had some quotes done by Elite Air Heating and Cooling. From the start, they were incredibly professional and took the time to really understand my needs. They were open to making helpful suggestions and provided great advice without any pressure. What stood out most was their flexibility—they worked with my timing and were willing to adjust outside of their usual schedule to accommodate me. They showed up right on time, which is always a huge plus. They also went above and beyond by suggesting an electrician that was going to be needed for the project. The electrician they recommended turned out to be just as great—another fantastic company to work with! Overall, the team at Elite was friendly, knowledgeable, and made the entire process smooth. I highly recommend them for anyone looking for reliable, customer-focused service!
Linda Anderson
7 months ago
We contracted Elite Air to install a heat pump/mini split system in our home. We received three quotes and each company offered a different price and solution. We went with Elite Air because they completely and patiently explained the proposed system and answered all of our questions. We appreciated their clear communications. They showed up on time, completed the work in a professional manner and cleaned up afterwards. They even applied for a rebate for us from our energy provider. We are very pleased.
Hillbilly Bob
2 months ago
I needed my furnace fixed late at night and I messaged and got a response right away and the guy was very helpful and got me the connection to get me the part I needed right away.went and picked up the part and got it installed and had it fixed and working in know time A+ customer serve and saved me a bunch of money I would recommend this company and there techs anytime for fast service and excellent knoweldge
Gage
6 months ago
Had a new furnace installed today. The technicians Joe & Joey came and where very professional and made sure they did good quailty work. They answered all questions professional and without any issue. I highly recommend this Elite Air for any of your needs that they cover. A++++
Alexis Buikema
6 months ago
These people care about there customers and families. They were there to help bring floor heaters till my new furnace was processing to be installed. So helpful and explained everything so that people not in the business understand what's things are and what there doing. Very friendly staff. I will always call them and recommend them to everyone who asks for there kinda of services. Definitely 5⭐
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