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Elephant Plumbing

  • Plumber in Canton
  • Open now
  • 4.9
    (57)
Elephant Plumbing
Reviews
4.9 out of 5
(57 reviews)
4.9
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Laurie Hill
a year ago
We have used Elephant Plumbing for a number of minor issues in our home, but I recently had the pleasure of working with them to address a serious slab leak, and I couldn't be more satisfied with their service. The team had to tunnel under the foundation to repair the leak, which sounded daunting at first, but they handled the job with utmost professionalism and efficiency. From the moment I contacted Elephant Plumbing, their responsiveness was impressive. They inspected the entirety of my home and performed a pressure test to determine the location of the leak. The communication throughout the process was excellent; they kept me informed at every step and patiently answered all my questions. The plumbers and excavation team arrived on time and were well-prepared for the complex task. The team was courteous and respectful of my property, ensuring that the work area was clean and tidy upon completion. In terms of pricing, Elephant Plumbing offered a fair and transparent rate for their services. Given the complexity of tunneling under the foundation, I expected a higher cost, but their pricing was extremely reasonable and competitive. Overall, my experience with Elephant Plumbing was overwhelmingly positive. They demonstrated expertise, reliability, and excellent customer service. I highly recommend them to anyone in need of any plumbing services! Thank you, Elephant Plumbing, for a job well done!
Mama Tex
a year ago
Clay and his team did a great job installing our new water heater. He is extremely responsive, friendly, and professional. Roy was our technician, and he is phenomenal! He’s extremely knowledgeable and takes the time to explain everything as he’s going through the install. We highly recommend Elephant Plumbing. Such an awesome company!!
Scott Compton
a year ago
I’m being kind by saying they should wear masks and carry guns as that’s how people did it in the old days. The pricing was astronomically high, but they were super nice about it. Missed initial appointment and caused us to lose one more day of using water in our house. I also took a day off work to be there for them ghosting me. They came the next day. I paid them $250 to confirm the leak was where I thought. But the $3000 to repair price tag was excessive. I overpaid to confirm what I thought and will have it repaired for less than $200 for labor and materials. I’d get multiple bids. Buyer beware.
Timothy Ashley
a year ago
From the first phone call to services complete, this was by far one of my best experiences with a service company. I highly recommend Elephant for any of your plumbing issues you may have. We will be a customer for life.
Lea Bausher
2 years ago
Elephant plumbing was prompt, courteous and affordable! Austin not only fixed my plumbing issue he checked my insulation and shut off valves for me. I couldn't be happier with the service and will be using Elephant Plumbing for my future needs.
Ashlee Farrar
2 years ago
Austin and Colton from Elephant Plumbing came to our house because of a sewage smell coming from our guest bathroom. They found a cracked sewage pipe from the sink, and they did a fantastic job explaining every detail to me. I highly recommend Elephant Plumbing, and I will call them for our next plumbing issue and you should too!
Rebecca Glisson
2 years ago
I highly recommend Elephant Plumbing to anyone looking for an honest, reliable plumber that performs quality work at a reasonable price. This business responded quickly to our needs. Clay’s team was very professional, showed up on time, and worked efficiently and effectively to resolve our plumbing problem. We were especially impressed with the level of knowledge his team demonstrated. They took time to carefully investigate and then explain the root of the problem we were having, and then laid out multiple repair options. Overall, this was a very pleasant experience, so I will definitely use this company again for any/all future plumbing needs!!!
Lorena Hancock
a year ago
Showed up on time Explained the process thoroughly Roy was supper friendly & went above & beyond expectations Will continue to do business with elephant plumbing & will give a wonderful references
Rick Fowler
Edited 2 years ago
We had our under-slab sewer line replaced, hot water re-routed through the attic, utility room moved, grinder pump installed, hot water heater and two toilets replaced by Elephant Plumbing. Austin was hard-working and professional in his approach to the job. He kept us informed of what was going on and what to expect. He was easy to talk to and took plenty of time to explain details and answer questions. He and the excavating crew were very neat and efficient. We wouldn’t hesitate to call Elephant Plumbing for any future needs.
Kaylie Temporal
a year ago
Called with complaint of clogged kitchen sink. They came out within a few hours. Roy was super nice, asked questions, figured out the problem, and even found the solution to a different-but-related problem that’s been an issue for a while. He showed up on time, called beforehand, put shoe protectors on (which I SO appreciate) and fixed the issues! Thanks so much!!
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