My husband and I just moved to Lakeville MN, and unfortunately the developer that built our new home installed contractor grade toilets, along with choosing not to install a water softener. We had one plumber provide an estimate, prior to my seeing Eicher Plumbing pop up on Nextdoor. I reached out to Josh, received a quick response, and then we were quickly fit into his schedule to come out and give us an estimate.
Josh spent a good hour chatting with us and reviewing the space and related work to be done before giving us our estimate. By then, we knew that if the estimate came in close to the prior estimate, we'd gladly choose Josh.
We went with Josh, and so happy we did. Not only did he provide us with a higher grade Water Softener than what the prior plumber recommended, but after the work was completed, he walked us thoroughly through every element of the work that he did.
A week after the install, and I sent Josh some questions about the water softener. He promptly gave me a call, walked me through the questions I had, and I now feel sufficiently educated.
In the end, Josh will be our plumber in perpetuity and we have no qualms in recommending him to family and friends and anybody else that might be reading this review in the future. His knowledge coupled with his professional integrity make it a slam dunk decision to go with Eicher Plumbing. Thanks Josh.