Ecoline Windows and Doors Victoria

Great working with Vlad. Very approachable and gives great advise. The windows he recommended and we installed made a big difference with my electric bill as well as the humidity in the house. Highly recommended!

Our experience with Ecoline windows was exceptional. Great product and great service. Yarrow was professional, knowledgeable and responded quickly to questions and concerns - he went above and beyond to ensure we were satisfied. The installation crew, led be Anatolli, was on time, courteous, worked quickly and capably, and cleaned up their workspace. I wish all contractors were like this! The company also provided financing which is making this more affordable for us and they are assisting us with the process of obtaining rebates for energy efficiency improvements. I highly recommend this product and company - we love our new windows and doors!

Yaroslav (consult and sales) and Anatolli (install) provided great customer service to install two new doors for us. They were very responsive and professional. We particularly appreciated the attention to detail and craftsmanship to ensure the installation was completed properly while also giving care and attention to our home to ensure the result was aesthetically pleasing. A job well done. Thank you Yaro and Anatolli!

I had a really positive experience working with Vlad Vasnetsov (Project Manager). From the beginning, he was responsive, professional, and genuinely helpful. He took the time to look into different options for me. He even reached out to suppliers directly and explained everything. In the end, I decided not to move forward, but that had nothing to do with Vlad. He was professional, patient, and very kind throughout the entire process. I would not hesitate to recommend him to anyone looking for someone knowledgeable, reliable, and easy to work with.

Amazing crew , Anatolii was absolutely amazing . Hardworking , reliable , explained everything to me . He is a perfectionist and made sure our needs were met . I am done grateful and will strongly recommend echo line. Thank you Anatolii for your hard work

Every member of staff I interacted with was kind and prompt. Installation was on time, efficient, and cleaned up nicely when they left! We had our window enlarged and it looks beautiful. I would use them to replace future windows in the future and recommend them to friends or family.

So far, we've just had our consult with Yaroslav and he provided great customer service going over all our questions thoroughly and getting us a great deal! He didn't try to oversell us and made thoughtful suggestions. We are greatly looking forward to getting our new windows. Stay tuned for our next review!

Econoline Windows representative Vlad Vasnetsov proposed multiple window replacements for my 1938 Oak Bay home. Mr. Vasnetsov detailed the entire process from new window selection and design, removal of old windows, and to the finishing installation of new energy efficient windows. He also demonstrated the features that separate Econoline windows from competitors, and why their product is an upgrade. A competitive quote was provided, which was easily within my budget and expectations. My overall impression was one of professionalism on the part of Mr. Vasnetsov and Econoline.

Vlad the salesman was professional, took the time to answer all our questions about differences in windows and financing. He went above and beyond with no pressure to buy. We decided 3 pane and quality windows were what we wanted. Anatoly and his partner installed the windows. They were skilled, efficient, courteous and showed us how the windows worked. ( they were fancy windows that open up for ease of cleaning). I highly recommend this company and the staff.

We are disappointed with Ecoline’s sliding windows as they had very noticeable gaps in the top and bottom tracks (see photographs). The service department in Calgary advised us that this is how they are designed and all their sliding windows are the same. The project manager, Yaroslav, said we should have realised that this is what they would look like as he had shown us a sample window. Yes, he showed us a small window but we do not recall these gaps. Anyways, Ecoline modified the top tracks to make the gaps at the top a little less obvious, but it is still not a great look. In addition, the installers damaged three of our external window frames and left without telling us. We did not notice the damage until the following day; it has now been repaired by Ecoline. The windows are triple glazed and very solid so it is a shame that these unsightly gaps detract from the overall appearance on the inside.