Several friends HIGHLY recommended EcoGeek to me after having great success with the company. My experience has been great. After working with 3 other companies with no success on our mouse issues, their methods make sense. They are patient and dedicated to finding the cause of the problem instead of simply poisoning. They shared things to look for that no other company has mentioned. Nick, who has been at the house 3 times now, shows up on time, is kind, patient, and honest. I'm trusting that we are now in the right hands and our issues will be solved.