Eco Travels New Lynn

⭐ 1 Star – Extremely Bad Service Do NOT recommend Eco Travels. I had one of the worst experiences with this Eco travel agency. They confirmed our seats in advance, told us everything was sorted, take all the money and even sent updated tickets saying “seats confirmed.” But when my parents checked in, the airline said no seat request was ever received from the agent. Because of their lies, my parents ended up with middle seats on a long international journey. They don’t reply on time, they give false information, and once they take the money, their customer service disappears completely. Completely unprofessional, zero responsibility, and misleading customers with fake confirmations. Avoid this agency at all costs. There are many better and more reliable options out there.

Very amazing experience with Shamsul Alam. He booked our trip to Gold Coast and was extremely professional and patient.

Eco Travels, I am extremely disappointed with the service I have received. My flight is scheduled for tomorrow, yet I still have not received any confirmation of my booking, seat number, or other essential details. This is highly frustrating and completely unacceptable. In particular, the service at your New Lynn head branch has been very unsatisfactory. I have spoken with Avinaash, Abhinav, Atyan Rajput, and Suraj from morning until night, but none of them provided me with a clear or satisfactory answer. Instead of resolving my issue or contacting the airline on my behalf, I was simply told to call the airline myself and seek help at the airport. This lack of accountability and support has caused me unnecessary stress and inconvenience. I expect immediate action and confirmation of my booking details today, as my flight is tomorrow. If I had to deal with the airline directly at the last minute, then what was the point of booking through Eco Travels in the first place? This is ridiculous and unacceptable, and certainly not the level of service I expected when choosing your agency.

Prasant provided excellent assistance with my tickets and printing my documents. The level of hospitality was truly outstanding. I highly recommend their services.

Had an amazing service from Shamsul Alam. He was very patient and kind in dealing with us.

I got my fight tickets from Eco Travels. They provide me all of the information to book my trip, I would like to thank Abhishek and Anurag Singh, they made my trip very affordable.

Prashant is very friendly and helpful. He helped to book the tickets and sort the trip in busy time of the year.

Prasant Chukkula, Perfect service, excellent prices. Polite, friendly, and helpful. Nice small office. Definitely recommend booking your next trip through Eco Travel. Will share with friends and family about the great experience. Near bunnings New Lynn.

Hi guys I recently booked my ticket with eco travels new Lynn auckland there customer service is very bad n unprofessional staff they don't keep there words until u give them money onces they get money they dont know u guys I would highly recommend not anyone book tickets from them

Recently Booked my Queenstown tour package with them.Everything done in a professional manner and their service is 10/10 specially one of their sales consultant Biplob he was really helpfull Nd always rply within minutes. Provides all the info really well booking was so easy.