Staff was amazing!!! It took going back 3 days in the same week, but we were able to work together and get it done! Seminole is the place to go! Shawnee was rude, we started being helped, but then was told we had to had to wait while the clerk, "helped her people." We were also referred to as "the white customer" and "cracker." We left Shawnee feeling discouraged and was told that with my situation, they would be unable to help me. The clerk also pretended to call her "team," but didn't even talk on the phone and never left our sight. I will NEVER return to Shawnee for assistance again! I will drive the 20-30 minutes to Seminole for their upstanding service!!! ⭐️⭐️⭐️⭐️⭐️