Eastside Counseling Center - Bellevue

Would not recommend as they lack professionalism for sessions and billing. The counselor was always late, had me write up some exercises during the session instead of filling them out for the next session and sometimes ended the sessions early. Didn't feel that my sessions were effective and always seemed like the counselor was in a hurry. A year later, they made "adjustments" to rates and started sending invoices. It was supposed to have resolved it over email 3 months back but started to get email again about the "over due charge". They should have contacted my insurance since I've already paid my deductables a year ago. Not very professional at all.

Please improve the intake process. Email back and forth that takes one day or more for each email for tiny communications is frustrating. I send inquiry on web, and 10 email correspondence later, I’m still unsure when can I get an appointment, I have fill out intake asap and given my phone number and availability. If I call them, no human being picks up always a directory to a voice mail. I hope the actual consulting experience is better than this.