Eagle Vail Towing

They are very friendly and helpful. If I was a woman, I would not be scared of talking to them :) Daniel was the driver that took care of us. He's awesome.

TLDR: Simon & Mike are nothing short of angels on earth who appeared during a crisis and resolved it with patience, determination, skill, and compassion. To say they went above and beyond is an understatement, and you will see from other reviews that this is simply how they do business. These are the people you want to show up for you, and to call anyone else for help would be a massive mistake IMO. The long version of my story is that after hitting a patch of black ice, the front half of my BMW ended up hanging over the edge of a guard rail. This occurred while driving back to Iowa from Utah, so to say we were in a terrible situation is an understatement. We got lucky and Simon appeared about 5 minutes after the crash, pulled over to check on us (we hadn’t even called a tow company yet mind you), and immediately called the state troopers to report the accident for us and figure out solutions for extracting my car. While a local sheriff, firefighters, and EMS checked us out, Mike showed up with his flatbed. Mike & Simon spent no less than 30 minutes carefully maneuvering my car down from the guard rail while meticulously working to preserve my front bumper, which they had warned me might come off during the removal. Simon directed my friend on which ways to move the wheel while he ran around the car moving and adjusting wood blocks under the tires so that my front bumper would remain intact. Next, we got to spend several hours with Mike as he brought us to a local gas station to get warm and decompress for a few minutes after the accident. As someone in my early 20s who has little experience with insurance, Mike helped me navigate the claims process and ensured that the towing I needed to get to my rental car would be covered- he selflessly spent over an hour on the phone with insurance for me. Mike then drove us to our destination in Denver, all while uplifting our spirit and making sure we were okay. Not once did he complain about the claims process which ultimately took several hours, nor the drive to Denver. If all that isn’t enough to convince you, Mike even helped me arrange transportation of my car back to Iowa. These guys are the real deal and I’m lucky to have benefited from their decades of experience