This was great fun and the food was outstanding, the best fried chicken wings I have had in a long time. The service lady was very kind and helpful too. Excellent service.

Great experience for both Karaoke and takeout. Definitely recommended for party and gatherings around SF. Will come again!

I had a terrible experience at this karaoke place for my friend's birthday party. First, the reception desk was extremely unprofessional. We called ahead to ask if they had seats and a room for around 10 people. The receptionist asked how long we'd be there, and we told her 2-3 hours. She said it was fine and asked when we could arrive. We told her we'd be there in about 20 minutes. However, when we arrived, she suddenly told us that they hadn't guaranteed a room and that we needed to have paid a deposit in advance. If there was no room available, why tell us to come in the first place? We wouldn't have driven all the way there if we knew! After some back and forth, at least the receptionist realized we had just called 20 minutes ago and finally compromised by providing us a room. While we appreciated the effort, this situation could have been avoided with clearer communication from the start. Second, once we arrived, it was already very late, and the service was awful. There was only one server managing multiple rooms, so we had to go to the front desk ourselves to order everything, which was incredibly inconvenient given that we had over 10 people. The food took an hour to arrive, and by then, some of our friends had to leave without eating. Overall, this was a terrible customer experience. They operate in such an old-fashioned way--no proper reservation system, can't keep their promises, and no online food ordering. Re: The receptionist specially requested to come to the front desk and ordered food and she never even mentioned the light at all

Really good KTV & Cafe. We had a great time celebrating my friend’s birthday. 5 stars

The store has a good environment, complete facilities, and the Chinese fried rice is very delicious.

The best food I’ve ever had, I’m usually in town for work purposes and the fact that they close up until 1:30am helps with my schedule and am able to get food from them. The only reason I don’t give them 5 stars is because of the lack of customer service and friendliness. I believe that could be improved by the whole staff and whomever is responding to these reviews. Sometimes all it takes is for a simple apology and move on. Again, the food absolutely awesome and I will continue to enjoy this dishes every time I get a chance.

Really good place to hang out with friends! Nice room!

I ordered take out and none of their entrees comes with white rice. I ordered the salt and pepper pork chops no rice… at least put it on ubereats that states it does NOT come with any rice. As an Asian person I find this appalling.

Food was tasty, good portion, fair price. Service was slow with only one waitress/cashier on the floor. It can take 15 -30 minutes to get your food cooked. Kitchen has two person working. The menu is just too many items to choose from.

Customer service was lacking, there was a language barrier and when we couldn't understand her she would raise her voice. Went to order food and she didn't take my order for 20 mins and then afterwards food took an hour to arrive. Beef chow mein was good. So maybe only do takeout. We only got two mics when we had 4 people. 20% service fee added a whole extra $40 just for them to clear a few napkins off the table. Never again.