With the cold weather, we’re receiving more calls about slow charging. If you’re new to public charging, please remember that your vehicle may charge slower when the battery is cold. For optimal charging speeds, plug in when your battery level is between 20 – 30%. Charging will slow down as your battery fills up.
Some vehicles support preconditioning the battery for rapid charging. This feature is model-dependent, but if your vehicle supports it, make sure to enter the charging station into your vehicle’s navigation system to allow the battery to prepare for rapid charging.
