Our family lost a beloved family member recently and we turned to Dwyer Family Funerals to carry out the funeral arrangements. It turned out to be the best decision we could have made. From the moment we first contacted Michelle, she was there with us every step of the way holding our hands, both figuratively and literally. Michelle showed great compassion and understanding, together with utmost professionalism. Nothing was too much trouble for her. She brought calmness and order to all the arrangements and guided us through every step of the way in what would otherwise have been a totally bewildering period, removing an enormous burden from our family at a time of profound grief. In particular, we had been very concerned at the thought of our loved one being treated with appropriate dignity in the period before the funeral itself. But Michelle was able to give us great reassurance and peace of mind through her caring and attentive service. She understood how important it was to us that our loved one was carefully looked after and we felt a sense of enormous relief and comfort when Michelle told us that she had taken our loved one into her care, where we knew she would be treated with dignity.
The day of the funeral itself was also handled by Michelle, John and their team with total professionalism, from start to finish. The service was beautiful and ran smoothly without a glitch.
Finally, although it was probably the least of our concerns, the price offered by Dwyer Family Funerals was very competitive and much cheaper than you would pay with a larger corporate funeral company. With Dwyer Family Funerals we had personalised, attentive care from a family firm without all of the overheads of a large corporate company. We felt as though the service Michelle gave us was as good as she would have given to her own mother.
So all in all, we owe Michelle and Dwyer Family Funerals an enormous debt of thanks. Thank you.