I was referred to Duck's Plumbing by my daughter, who had received excellent service from the business previously. (See Yelp review by Alayna!). I called Duck's about a leaking bathroom tub faucet in our rental and was able to set up a same-day appointment within a few hours of my call. I sent pictures of the tub faucet assembly in advance, which allowed them to bring the part which was most likely the problem with them when they arrived. They gave me a 2-hour window when they would arrive, and called to let me know exactly when they'd be there so I could meet them. Upon arrival, Saul and the other technician took care to wear shoe booties to keep the carpet and flooring clean. Because I'd sent them pictures of the faucet they had the correct part for the repair, the right tools for the job, and were able to make the repair and complete the job within 30 minutes. They ensured the faucet was no longer leaking before cleaning up. I was able to pay by credit card and I received a receipt immediately. There was no charge for an estimate - just the cost for the repair. Saul speaks Spanish, so he was able to communicate with our tenant, which I'm sure made her feel more comfortable about having him in her home. Both men were friendly, respectful, efficient and knowledgeable. I would recommend this business - it's nice to have a job done right the first time! Thank you to Duck's for making this landlord's problem disappear!