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Drain Unit

  • Drainage Service in Hamilton
  • Open now
  • 5
    (169)
Drain Unit
Reviews
5 out of 5
(169 reviews)
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AYC 2112
a month ago
This was our first experience with Juan. I had tried to snake our clogged kitchen drain after someone dumped a pot of pasta in the garburator. I had a power drain auger but lost the coil attachment at the end of the snake inside the plumbing. So I had a kitchen drain blocked by the original clog and the lost attachment now. No problem for Juan. Expert and knowledgeable service. He knows what he's doing. Very courteous and professional. Cleaned up after himself. Very nice gentleman to work with. He also discovered a small hairline crack in our p-trap and replaced it with a sort of clean-out access point that will allow me to use my snake in the future with running water. Perfect! I would highly recommend him if you have any plumbing issues!
C C
2 months ago
I have a rental property and my tenants were concerned that the sump pump at the property wasn't working. I called Juan at Drain Unit and asked him to check it out. It was my first time dealing with Drain Unit and Juan. Juan was extremely friendly and professional and after listening to my issues he promptly scheduled a time later that morning to come check out the sump pump. Juan went out and diagnosed the situation. He tested the sump pump thoroughly and determined that everything was in good working order. Because no additional work had to be done Juan did not charge me anything. He sent me full details of what he did, which included photos. Juan was extremely detailed, friendly, and professional. I will definitely go back to Juan and Drain Unit for any plumbing issues. I highly recommend them to anyone needing any type of plumbing service. 5 star service. Thanks Juan!!!
Santiago PJ
a month ago
I want to give a huge shoutout to Juan and Vincent for their outstanding plumbing service. From the moment they arrived, they were professional, friendly, and genuinely cared about getting everything done right. I was stressed and unsure about how serious my plumbing issue was, but they quickly put me at ease. Their knowledge, attention to detail, and calm, confident attitude made a world of difference. They took the time to explain everything clearly, showed me the best options, and worked efficiently to fix the problem without any hassle. What really stood out was how respectful and considerate they were—protecting my space, cleaning up after the job, and making sure I was 100% satisfied before leaving. Without Juan and Vincent, I would have been lost in a mess (literally!). They truly went above and beyond, turning a stressful situation into a smooth, worry-free experience. I can’t recommend them highly enough!
Theresa B
a month ago
Excellent service, very responsive and respectful. All work was explained in detail and the finished outcome was perfect.
Snake Lugini
3 months ago
Juan, Vince, and Ivan are the guys you can trust to diagnose and solve your plumbing issues. In my case, our walkout basement drain appeared to be clogged but upon Vince and Ivan's investigation, they found a broken clay pipe that was a dead pipe not connected to anything but the ground with tree roots coming from the side. They suggested a sump pump system for this walkout basement situation and they even got complimented by another plumber contractor on their work. I marked where to put the new walkout basement drain and they were able to get it done right. They were also open to communicate through text as well! Thanks D-UNIT !
Justina Baldesarra
2 months ago
⭐️⭐️⭐️⭐️⭐️ Vince at Drain Unit was absolutely amazing! From the moment I contacted him, he was responsive, knowledgeable, and took the time to answer all my questions thoroughly. He quickly arranged for a team to come out, and they arrived right away. The service was prompt, professional, and reasonably priced — no surprises or hidden fees. They identified and fixed the problem efficiently and left everything clean and tidy. I’m extremely impressed with the whole experience and will definitely continue using their services. Highly recommend Vince and the team at Drain Unit!
hirdthis
2 weeks ago
Had a drainage issue and the plumber they sent was fantastic—friendly, professional, knowledgeable, and quick to solve the problem. I HIGHLY recommend Drain Unit and their team! There’s a reason they have five stars. Thank you for the peace of mind.
Ana Radd
3 months ago
We had an excellent experience with Juan today. He was professional, friendly, and arrived on time. He quickly identified the issue with our leak and fixed it efficiently! The whole process was stress-free, and we really appreciated how thorough and respectful he was. Highly recommend Juan if you need reliable plumbing work done!!
Gail Clarke
a month ago
Called this company because of the excellent 5 star reviews and they did not disappoint. Vincent showed up on time to unplug a drain and in the process installed a new toilet for us. We can not say enough about the service. Friendly , clearly outlined the problem, explained the solution, fixed everything, cleaned up and all in a timely manner. Definitely want to put this company in your contact list. I know I did. Thanks Vincent.
Veronica Prosper
2 months ago
I recently hired Drain Unit (Juan and his team) to fix an emergency plumbing issue on the recent long weekend, and I couldn't be happier with the results. From start to finish, the experience was professional, effective, and stress-free. They arrived on time, explained everything clearly, and got right to work the someday. The quality of the workmanship was outstanding- they fix the problem thoroughly and even took the time to clean up afterwards,leaving the place spotless, my neighbors could believe eyes when they saw how untouched my lawn looked. What stood out the most their honesty and attention to detail. They made sure everything was working perfectly before leaving. I highly recommend them to anyone needing plumbing work done right the first time.
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