I usually like to find local businesses and get a few quotes. My water heater went in the middle of the night, so had a mess in the garage and need a plumber quick. I called one of the big name businesses first to get their quotes. After getting their estimate, I decided to buy my own water heater, and check local business to do the install, now having a base price. Tristan, gave me a very reasonable quote to do the install, had no qualms about getting my own heater, and was able to schedule the service the next day, after I got my own water heater. Next day, had the water heater in house, and he arrived on time. when he opened it, it was damaged. Thought I was screwed. Tristan offered to go to his dealer and not up charge me. I agreed and when he left my house to pick up a commercial grade water heater, I left to return mine. He was back before me and already installing new one. He also installed quality parts, not the cheap flex hose. Tristan and Ryan are trustworthy, know their trade and are great people! Go local, skip the big names and trust Dr Plumber!