I had an incredible experience with Dr. Carpet Elites, and I can’t recommend them highly enough. From start to finish, the service was professional, efficient, and exceeded expectations in every way.
William, the owner who handled the job, was not only punctual and respectful, but you could tell he genuinely took pride in his work. He walked me through the entire process, answered all of my questions with patience and clarity, and made sure I understood exactly what to expect before he even got started.
We had carpets throughout a 4-bedroom home plus a full staircase that hadn’t been deep cleaned in years—and by the time William was done, it looked like we had just installed brand new carpet. Stains that I thought were permanent were completely gone, and there was no chemical smell—just a clean, fresh finish.
He was also extremely detail-oriented—taking his time on corners, edges, and high-traffic areas most cleaners would rush through. I could tell he actually cared about the result, not just getting the job done.
The price was fair, especially for the level of quality and service we received. William even gave a few tips on how to maintain the carpet between cleanings.
If you’re looking for a carpet cleaning service that actually delivers on its promise, go with Dr. Carpet Elites. William is the real deal—professional, hardworking, and dedicated to doing the job right. I’ll definitely be using them again.