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Dow's Lawn and Snow, Inc.

  • 4.3
    (32)
Dow's Lawn and Snow, Inc.
Reviews
4.3 out of 5
(32 reviews)
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Craig Schmidtke
5 months ago
I used Dow for several years to clear snow from my parents drive and walkway. They were quick to respond after any snow and did a great job completely clearing all the snow so my parents could get to their cars. Highly recommend Dow's - great company Craig S
Danielle Grant
a year ago
Thanks to Jason, Peter, Tanner and the rest of the crew for their hard work and professionalism. This was a problem area in our 3/4 acre yard that was solved in one season. They cleared the invasive species (which had taken over the yard before we moved in - not pictured) and created this beautiful landscape. We will continue to work with them for our lawn care needs. We could not be happier with both the service and results. The neighbors have remarked on what a dramatic improvement this was and have also hired Dow’s.
Heat Sneakerz
a year ago
Whom ever answers their phone is absolutely RUDE. As a Mn native and a business owner myself, I realize I am the face of my company and anyone who answers my company phone should keep that in mind. I have been sick for weeks, I lost my voice. I called today to possibly get service even though I have a snow blower, I do not need to be outside making my condition even worse. I simply called this company based on a referral from my neighbor. When I called I asked if they had any availability and was treated as if I said something wrong. That’s all I asked and was met with a harsh attitude, the women on the phone said immediately EXCUSE MEEEE? As if I insulted her by asking a question. Because of the attitude I immediately thought to myself, ya this most likely is not the company I would ever do business with. First impressions are everything and we cannot take those interactions back. It’s the fact that I felt like she wanted me to some how magically” get my voice back to appease her. I asked her if she has ever lost her voice and again in a very rude tone she says NO I HAVE NOOOOOTTTTT! What world is she living in & what is wrong with her???Loosing your voice is common when being sick, or they would not have a term for it. It’s called loosing your voice, feel free to google the medical term if you need an in depth explanation on what and how that works good grief! People loose their voices and it’s completely normal. I would never recommend this company and yes I am a business owner myself with over 200k followers. I have that following for a reason! I am very transparent, I call it like I see it and I am respectful, professional and speak to everyone with kindness and understanding! Do better! This review serves as my experience of this company and at this point that women is the face of your company and your brand. If she needs to pep talk to herself before she answers calls, than that’s what she should do; when you smile over the phone the consumer can sense it. It’s takes more energy to be nasty to someone than to just Be kind, especially to people you do not know. Those people calling are only calling for a business purpose, Anything less than professionalism is & should be unacceptable. My thought is maybe she is a spouse, partial owner, relative or actually hates her job cause how else would anyone be able to have that kind of attitude while answering a companies phone & still be able to answer business calls other than having some type” of entitlement either way, I am almost positive that having an attitude while answering the phone should be avoided. IMHO her ATTITUDE may be acceptable to the company owner, but to the consumer who is willing to generate revenue …NOT SO MUCH! Snow removal companies are a novelty; meaning you can pretty much find that service on any corner within every city in Minnesota land of the SNOW. Have the willingness to set your company apart from others and that starts with answering the phone with ettiequte & professionalism. In this state as you know word travels. GOD BLESS & Good day!
Joanne Lundborg
2 years ago
I have used Dow’s for a number of years for both lawn care and snow removal. The crew that takes care of my yard does an exceptional job with mowing and mulching. They are very friendly and I always look forward to seeing which new patterns they mow the yard. They are extremely fast getting to me in the winter. I have an awkward front door area for shoveling and again, they do a great job getting my sidewalk cleared. I have also found their prices competitive and definitely recommend their services.
Michael huber
9 months ago
I had Dows fertilize my yard about 3 weeks ago and I’m so happy right now with how full and dark green it is. It honestly makes me smile every time I look out my windows now. I always fertilize myself but it never quite looks this good. I will definitely have them doing my yard from now on!
Janet Adams
2 years ago
We’ve been using Dow’s Lawn service for snow removal for the past 10 years. They have been great to work with. They seem to always show up right after it stops snowing, whether that’s at 2 am or 2 pm. We have quoted other services, but Dow remains competitively priced.
John Nail
2 years ago
I have been a year around customer of Dow's Lawn and Snow for many years. During that time I have found Jason, Denise and their staff excellent to work with. They listen to our concerns and needs and address them in a timely manner doing an excellent job at the same time. I highly recommend them to anyone.
Paulette Magnuson
a year ago
This is our first year with Dow's taking care for our lawn. This is a friendly well run company. YES, we will be back next year along with some our neighbors. You will not be disappointed.
Peter Keers
2 years ago
Dow's has done our snow plowing for several years. They show up as expected and do a thorough job. Also, the seasonal plan we're on is very competitive with other options.
Wendy Trestman
2 years ago
I have been using Dow's Lawn and Snow for many, many years. They service my business as well as my home. Stellar service whether it's lawn care or snow removal. Highly recommend!
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