This is a Samsung washing machine not draining, that was displaying an 5C error code.
Our Orleans, Ottawa appliance repair technician arrived on site to diagnose the broken washer.
When the technician saw the washer it was apparent that there was water inside the washing machine drum and the door was locked. The washer door was locked because it's a safety feature for you to not open the door when the washer is full of water. The washer repair technician had to extract all the water with his shop-vac and then proceeded to disassembly the washing machine. After reaching the drain pump, the technician could see that the drain pump impeller was completely broken.
The drain pump was faulty and needed to be replaced. A washing machine repair like this is quick as drain pumps are common stocked parts. The technician arrived the same afternoon to fix the broken washer.
When your washing machine is broken and you can't do laundry, call Doctor Appliance Repair Ottawa for an efficient and affordable repair.
