DMA Logistics

Highly recommend this logistics company. Collection was on time and everyone was really friendly. We sent our boxes in late October for Christmas and didn’t think they’d arrive in time, but luckily my parents were able to collect them from customs on 24th December, which was perfect. Everything arrived exactly as sent and the service felt very trustworthy. We followed their instructions and didn’t include any prohibited items, so there were no extra customs charges. We’ll definitely be using them again!

We are really pleased and so happy with your excellent service. All the goods were intact and in very good condition. The door to door service was very convenient and hassle free. Thank you all at DMA LOGISTICS for their great service. Wish you all the very best for the future to continue with your fantastic service. Blessings. Theruvan Saranai

Friendly and reliable. Previous shipment was received in Sri Lanka warehouse in Wattala. Collection in Sr Lanka, was by appointment and the waiting area was air conditioned and comfortable. Smooth clearance in and out within the hour. There was no overcrowding due to the appointment system and was handled efficiently. The goods arrived safely without damage or any items missing. Overall excellent service and I fully recommend DMA Logistics Limited for all your shipping needs.

Re. Shipment of 5 Boxes from UK door to door delivery Received an excellent service from the point of collection in the UK to delivery in Sri Lanka. At both ends the staff were very punctual, obliging and polite. Nothing was broken or missing. Thank you. My special thanks to Dushy and also a very special thank you to Sumith for efficiently following and updating. HIGHLY RECOMMEND.

I had a very disappointing and frustrating experience with DMA Parcel Service. I sent a parcel from the UK to Sri Lanka, and when it arrived, some of my valuable items were missing. It's clear that the package was tampered with during transit. This is completely unacceptable. I trusted this company with my personal belongings, and they failed miserably. When I tried to raise the issue, the customer service was unhelpful and dismissive. The staff showed no professionalism or willingness to resolve the matter. I strongly advise others to avoid using DMA Parcel Service. They are unreliable, untrustworthy, and clearly lack the integrity required to handle people’s goods. This has been the worst shipping experience I’ve ever had. Never again.

The worst logistics company ever. I spoke to them and they agreed to come and pick up my parcel on Tuesday (4 November 2025) and I had packed and waited for them cancelling all my plans. They never came or responded to my messages or calls. Never believe them. They don’t even have the courtesy to respond and let the customer know they wont make it. All my plans collapsed. I would have reached some other company if they had mentioned they weren’t gonna make it.

I really love the way you all do your job,I have sent somany boxes from other companies but was never happy I was always having problems with them , since I got DMA it makes my life so easy, stress free and on time and fast , Thanks DMA keep up the good work 🙏❤️

Extremely Poor Service by DMA Logistics. I strongly advise against using DMA Logistics based on our experience last year. Over the past 25 years, we've used several other shipping companies without any problems. This was our first time trying DMA Logistics because they are local and seemed convenient. Unfortunately, it turned out to be a very poor decision. We sent four tea chest-sized boxes - two with DMA Logistics to test their service, and two with another well-known company - nearly two months before our trip to Sri Lanka. The boxes sent with the other company arrived on time without any issues. However, the boxes sent through DMA Logistics arrived very late, just as we were about to return from our holiday. To make matters worse, we were told we had to pay a customs charge of Rs 9,500 (around £24). We felt pressured to pay this without being given an official receipt or any proof from Sri Lankan Customs. Otherwise, the boxes would not be released. When the boxes finally arrived, they had clearly been opened and resealed with different tape, although the contents looked untouched. It gave the impression they were opened just to add extra charges. We had only packed a mix of used personal items, some chocolates as gifts, a few coffee jars, and some cleaning products - all in reasonable amounts. We don’t believe these should have attracted any customs fees. After we returned to the UK, my wife called DMA Logistics to ask for a proper receipt for the Rs 9,500 customs payment. We were told they could only provide a UK receipt and were unable to supply an official customs receipt from Sri Lanka. This seemed suspicious and made us question whether the charge was even genuine. If the fee was legitimate, there should be no issue providing proper paperwork from Sri Lankan Customs. Based on our experience - and similar stories from friends and relatives - it seems that DMA Logistics uses dishonest methods to make customers pay unfair charges. This kind of behavior is not acceptable and feels fraudulent. I also have all our WhatsApp messages as evidence and the shipping reference Number. Our advice: Steer clear of DMA Logistics! Please find below the shipment details you requested: Date of Collection (UK): 16th May 2024 (by your collection team) Sri Lanka Customs Duty Paid: Rs. 9,500 (as requested by your team) Shipping Reference Number / Invoice: 38763 Delivery Received in Sri Lanka: Two boxes received in August 2024

DMA Logistics provides excellent service! Their team offered a fast and reasonable quotation, making the booking seamless. The delivery personnel were prompt and professional, ensuring the goods were delivered quickly and as promised. I am thoroughly impressed with their reliability and efficiency. I will use their services again and highly recommend DMA Logistics to others looking for trustworthy logistics solutions.

Over 5 yrs of experience we are so proud and grateful to DMA Logistics parcel service. Such a great service, always sending with DMA Logistics Parcel Service