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DirectWholesale

  • 4.4
    (44)
DirectWholesale
About
DirectWholesale Sg's Online FMCG Wholesale. Founded in 2018 by an experienced group of pioneers in the FMCG industry, who had a simple idea: making wholesale/bulk buying easy, convenient and reliable! Today, we deliver to a wide variety of SMEs across Singapore, and Corporations in the Asean and Asia Pacific Regions. With 6000 SKUs in Food and Beverages, Health and Beauty, Baby Needs, Household Products & Office Essentials we see ourselves as an online wholesale supermarket. We add new, products every week, to make lives a little healthier, happier and easier. If it's a organic snack, a plant-based burger, a healthier drink product or just a daily, everyday essential, we have it covered.
Contact us
9641 9883Contact us
Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Insights
Crowd
LGBTQ+ friendly ·
Payments
Credit cards ·
Location
Singapore
Posts
Reviews
4.4 out of 5
(44 reviews)
4.4
5
4
3
2
1
Selina Tan
2 years ago
Quick response and reliable. Happy with the items ordered. Delivery arrived as arranged. Thank you!
Lenette Koh
4 years ago
It was so so bad to deal with them. Ordered the items but it took so long to arrive. Called them multiple times to only get a reply saying that they will deliver it the next day but nothing came. After multiple times of chasing after our orders, to get a reply that it will be delivered to us 1 week after which we are okay with. However, 2-3 days later another email came to ask us to swap for a higher priced item due to the delay of the product. We refused and ask for a refund since our items couldn’t be delivered to us. However, after this email has been sent, they revert back saying that it will be delivered to us on the date that they promised earlier. So were they trying to upsell us saying that the product is delayed but in the end it “definitely” could be delivered to us on the date they mentioned earlier. Even getting back our refund is so hard, we had to send so many chaser emails and it has been a week. Attitude of the employee is so poor, the email sent back does not even include any greetings nor sign off. Says so much about this company dealing with customer.
About
DirectWholesale Sg's Online FMCG Wholesale. Founded in 2018 by an experienced group of pioneers in the FMCG industry, who had a simple idea: making wholesale/bulk buying easy, convenient and reliable! Today, we deliver to a wide variety of SMEs across Singapore, and Corporations in the Asean and Asia Pacific Regions. With 6000 SKUs in Food and Beverages, Health and Beauty, Baby Needs, Household Products & Office Essentials we see ourselves as an online wholesale supermarket. We add new, products every week, to make lives a little healthier, happier and easier. If it's a organic snack, a plant-based burger, a healthier drink product or just a daily, everyday essential, we have it covered.
Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Location
Singapore
Reviews
4.4 out of 5
(44 reviews)
4.4
5
4
3
2
1
Selina Tan
2 years ago
Quick response and reliable. Happy with the items ordered. Delivery arrived as arranged. Thank you!
Lenette Koh
4 years ago
It was so so bad to deal with them. Ordered the items but it took so long to arrive. Called them multiple times to only get a reply saying that they will deliver it the next day but nothing came. After multiple times of chasing after our orders, to get a reply that it will be delivered to us 1 week after which we are okay with. However, 2-3 days later another email came to ask us to swap for a higher priced item due to the delay of the product. We refused and ask for a refund since our items couldn’t be delivered to us. However, after this email has been sent, they revert back saying that it will be delivered to us on the date that they promised earlier. So were they trying to upsell us saying that the product is delayed but in the end it “definitely” could be delivered to us on the date they mentioned earlier. Even getting back our refund is so hard, we had to send so many chaser emails and it has been a week. Attitude of the employee is so poor, the email sent back does not even include any greetings nor sign off. Says so much about this company dealing with customer.
Contact us
9641 9883Contact us
Insights
Crowd
LGBTQ+ friendly ·
Payments
Credit cards ·
Posts
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