DIRECTV Authorized Dealer - Ncwd Direct

I had the best experience for the first time since being with Direct TV. Not to be rude but calling the Mooresville office and getting help from Natalie was such a blessing. Never have I received the help in all these years as I did from her. Wagner came out to change out old equipment and was honestly the best. He was patient, polite and walked me through everything. If you need to update or just need help from direct Tv , call Natalie at the Mooresville office . You will be so happy that you did. Thank you Natalie and Wagner !!!

Natalie and Wagner are absolutely the Best from the Beginning to End. Respectively and Professionally. If Your looking to be personal with a representative she is the one to call. You want have to call a 1800 number you can call her and she will assist you with all the information you need with billing,services ect fabulous I appreciate it. Wagoner the installer was very Professional and knowledgeable of his job Absolutely Super Guy. My appointment was 8:30 done by 10:30 with everything ✅

Wagoner was great! He did a great job hooking everything up. The internet was slow so it took a long time downloading everything. He was very patient and at the end he explained how to access the apps and use the voice commands. Natalie was great when we called to set up the appointment.

Really wanted to let everyone in your team that no one could’ve ever have topped the service that I received today from your team. Natalie, the service from you and your service technician was outstanding. Thank you so much and have a wonderful Christmas holidays. Please be sure that this message gets to the right people !!!🫶🫶

I wish I could give Natalie and Wagner 20 stars. They are both patient with an old lady like me. I wouldn’t want to work with anyone else.

Excellent service from the installer. Will recommend this office to anyone interested in a tv package.

Great service! If you are looking for DirecTV satellite service then this retailer is the one to call. Install went great! Glad I was able to find this retailer. Thanks!

Wagner WAS WONDERFUL ! He explained the set up and how to work the TV clearly ! HIGHLY RECOMMENDED

Awesome experience! Owners were great and very helpful.

This post is long overdue. Natalie and Wagner were amazing. My wife and I moved into our new home in September right at the beginning of the football season. Natalie was able to accommodate our busy schedule and meet with me to set up services. Upon arrival our technician Wager was just as nice and helpful as Natalie. Wagner and I talked sports and baseball while he was setting up our service. He spent the time to explain everything and help us get our service set up without having to have wires run all over the house. Would highly recommend and look forward to working with them more in the future.