A DVAC Client was hit by an at fault/insured driver. The at fault driver caused almost $18,000 of collision damage to our client’s 2019 GMC truck. The at fault insurance company paid for all the repairs. When our client inquired about a Diminishment of Value (DOV) settlement, the at fault Insurance company outright denied the claim. “Prove it, we paid for your repairs and we don’t BELIEVE your truck has lost any value.” DVAC was hired and we proved that our client incurred a $7500 DOV. The responsible insurance company had no choice; they settled and sent our client a settlement for the full amount. Always get an opinion of a licensed appraiser.