Jose was prompt, communicative, and super quick! Our couch was a floor model at Costco and it was so sad looking. 🤣 But we only paid $300 to buy it so a $119 cleaning sounded great. I wish I had taken a before picture because it looks like a completely different couch now. He let us know that color doesn’t come out, which makes sense. But I wasn’t expecting everything else to disappear as well as it did. We are super happy with our interaction with Dial Carpet and Jose our technician.
Be sure to have a space for the van to park where the hoses can reach the item/space you want cleaned. We were able to use our carport spot at our condo bring the hoses up the balcony.
Very happy with our results and the price point.