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DG HVAC & Home Services LLC

  • 4.6
    (76)
DG HVAC & Home Services LLC
Reviews
4.6 out of 5
(76 reviews)
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Sam B.
3 months ago
Chris and his crew were nice and very knowledgeable, but to fix our dishwasher it would cost a total of $700. After already paying $390 for the first visit (driving to our place + “maintenance and balancing”) the gasket parts would cost another $310. They canceled 2x for the second visit, so it was a lot of wasted time and money on our end.
Sandi Maldonado
3 months ago
DG HVAC and home services scheduled an appointment and showed up when they said they would. Chris serviced our broken dishwasher, ordered parts and left us with a perfectly functioning machine. He was professional, neat, capable, quick and kind. I am glad we found DG. I’m looking forward to working with them in the near future.
Veno Sun
Edited 2 months ago
⚠️ ABSOLUTELY DO NOT HIRE THIS COMPANY — EVER. ⚠️ I want to document this experience clearly and factually so future customers can make an informed decision. I paid $250 upfront for the initial inspection. The agreed scope of work was straightforward: replace the sensor and install a new part. Payment was made on 9/11/2025. The job was not completed until 11/19/2025. That is over two months for a repair that should not require this amount of time. During this period, there were repeated delays, rescheduling, and long gaps with no follow-up. Had I not already paid the $250, I would have terminated the service and hired another company. Unfortunately, once payment is taken, the customer loses leverage — and this company appears to operate with that understanding. Communication was consistently unprofessional. Calls were hung up on more than once when I asked why technicians failed to show up. The explanations were always the same: “emergency” or “traffic.” Appointments were missed repeatedly. Punctuality did not exist. I am writing this review not out of anger, but out of responsibility. Most people do not take the time to leave reviews. When someone does, it is usually to warn others of an experience they would not want repeated. Read this carefully before choosing this company!(New Post) ———- They charge $250 upfront just for a so-called “basic inspection”, claiming it will be applied toward future repair costs. Once they have your money, they drag everything out endlessly, leaving you stuck and unable to switch to another company. This feels like a deliberate strategy to lock customers in. What makes this even worse is that they charged me for parts they never replaced. I clearly remember being told that the dryer heating sensor would be replaced with a new one, and I paid for that service accordingly. In reality, nothing was replaced. They simply “adjusted” the old part and tried to pass it off as new. • First visit: the problem was NOT fixed. • Second visit: still NOT fixed. • They insisted the old part was new, which is completely unacceptable. Overall, this company is extremely dishonest. When it comes to collecting payment, they are very aggressive. When it comes to actually doing the work, they are slow, careless, and evasive. For a washer and dryer: • Replacing a washer control box and inner drum • “Fixing” the dryer by merely adjusting the heating sensor (not replacing it) The total cost came close to $1,000. At that price point, any reasonable person would have been better off buying a brand-new washer and dryer instead of dealing with this nightmare. They are also constantly late or cancel appointments, always claiming they are dealing with “emergency cases,” forcing repeated rescheduling. The entire experience was exhausting, frustrating, and unprofessional. If you are reading this review, consider yourself very lucky. Please take this seriously: DO NOT — under any circumstances — hire this company to repair appliances, air conditioners, or anything else. You will regret it. Save your time. Save your money. Save your sanity. Stay far away.
Marci Silver
2 months ago
Chris was immediately communicative, upfront with costs and explained everything! He was thorough and efficient! Impressive business! He fixed my dryer and washer!
Fast Kash
2 months ago
Very polite very professional very respectful came and did a quick repair to my oven and made my day I recommend to the whole world if possible
Vera
3 months ago
do not find this company to repair anything for you, otherwise you gonna be do mad about your self. They always ask money first and do thing like messy. Never on time, when you book appointment with management period time. They are not gonna come at that time. Sometime they were not show up! And ask you another time and then come late again and again! Also they charge so expensive and lied to you when you want to replace a new element they just get you old one because they know you don’t understand.
joel cook
6 months ago
The service and care were both exceptional. The technician Chris, explained everything in a comprehensive way and I was always in the loop on exactly what was going on. The work was completed in a timely fashion as well.
Jimmy
2 months ago
They were very transparent with the costs, time for product to be delivered, repair date, etc. I recommend!
Jay Jeff
6 months ago
At first I called other companies to fix my problem but nobody was answering until I got a answer to Chris and his partner they came and solved my problems in a short timing period I definitely recommend Chris next time for sure !
Raymond Mojica
6 months ago
These guys did an amazing job for me on my AC unit, I thought my HVAC unit was done for completely and I almost invested in a new one but Chris and his partner came and completely fixed it made it basically brand new again , they also are great guys who reassured me before they did the job and exceeded my expectations , highly recommend!!!
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