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DFW Hook It towing & Collision

  • Towing Equipment Provider in Burleson
  • Open now
  • 4.8
    (593)
DFW Hook It towing & Collision
Reviews
4.8 out of 5
(593 reviews)
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Christian Davis
7 months ago
DFW Hook It Towing & Collision has helped me several times before with things like tire changes and other roadside issues, and every time they’ve been dependable and professional. A few months ago I had a tough situation getting my car towed from someone else’s property. The car was dismantled and inoperable and I honestly thought it wasn’t going to be possible to move it. JC from DFW Hook It Towing & Collision went above and beyond to make it happen. He handled everything with care, helped me load all the parts into the car, and somehow got it out safely. It did sustain some extra damage (which wasn’t his fault it came from the axle being taken off before). JC was professional, patient, and just a great guy all around. I really appreciate the effort and attitude he brought to a stressful situation. Definitely recommend this company.
Stacy Adams
7 months ago
I couldn’t have asked for better service! I urgently needed a tow truck near downtown Fort Worth. I googled tow truck companies and clicked on their link assuming it would be the first of many calls to find someone who didn’t confirm all of my fears of the usual tow companies. Joey answered and was so nice and confirmed my location, drop off, gave me a quote and a breakdown of it that cost was. Then he told me my drivers name Jory, and gave me his ETA. Jory then called me and confirmed my location and asked if I needed a ride etc. i also got text updates throughout the experience with a link that I can view the status, an online payment link / invoice with all details listed, cost breakdown, etc. When DFW Hook It Towing arrived I was impressed. The tow truck is custom painted with their logo, and name etc. I had never seen a cleaner tow truck in my life!! Jory was so nice and the entire process was so efficient and top notch! Which like I said is the total opposite of what I was expecting when finding a tow company. I would never want to use anyone else in the future. Thank you for caring and being good people!
FJ Nunley2
3 weeks ago
I called DFW Hook It towing & Collision after my car stalled out in a rural area. From the moment I spoke with Jory I felt confident. He arrived quickly, was kind and knowledgeable. The tow was done efficiently and the process was smooth. I appreciate how reliable and responsive he was during my emergency. Their professionalism made an irritating situation much smoother. I would recommend DFW Hook It for anyone in need of a tow. With his recommendation, I am anticipating the repairs going smoothly as well!
Kari Robledo
a week ago
I recently used DFW Hook It towing and Collision and was impressed by their professional, reliable, and prompt service. The driver was friendly and made the whole experience stress‑free. Top 3 things I loved: 1) Friendly service, 2) Quick response time, 3) Professional expertise. I would definitely choose them again for any tow truck service or roadside assistance needs.
Leeotis Barnes
a month ago
From the moment the driver arrived, the whole process was smooth and fast. The tow truck was clean and the crew were professional, getting my car moved with no hassle. I especially appreciated how quickly they responded to my call and how efficiently the paperwork was handled. Their roadside assistance and tow truck service are reliable and the rates were fair. I highly recommend DFW Hook It towing and Collision for any towing service.
Desyree Knight
6 months ago
My trailer brakes had seized up and my wheel hub was coming off the axle on the way to work, they promptly sent for a driver and he was on his way. Anthony communicated very well about the eta. He was also very friendly and was very careful loading my trailer up. The price was way more than what I would’ve liked but I do understand that having to load a trailer up on a roll back is not a standard service.
Anita Sayas
4 weeks ago
I called DFW Hook It towing and Collision after my truck broke down and was impressed by how quickly they responded. Their tow truck arrived on time, the price was very fair, and the staff were friendly and helpful from start to finish. I love that they stand behind their work with a solid warranty and that they kept me updated the whole time. I will definitely call them if I ever need a tow again. I highly recommend this company if you need a tow company you can depend on to do what they say they will.
James T
3 months ago
WHERE DO I START???? DFW HOOK IT TOWING & COLLISION WAS AMAZING LAST NIGHT = 5 STARS. I've been a Triple A Texas member for 5yrs + and they couldn't stand up against DFW HOOK IT TOWING. Triple A "LEFT "my family and I stranded on the side of the road for almost 5hrs (HORRIBLE). I finally got tired of being patiently stupid dealing with run arounds and the additional 30mins + 30mins + 30mins ETA's. Decided to contact DFW HOOK IT TOWING & COLLISION - Gave them my info and location and provided me an ETA of 20mins. GUESS WHAT-->>>> THEY ARRIVED IN 20 MINS!!!! WITH A BEAUTIFUL CLEAN TRUCK WITH UNDER GLOW LIGHTS (My son loved it). THE DRIVER WAS VERY PROFESSIONAL AND WELL GROOMED.(((((Never seen this before)))) @ THAT POINT I KNEW MY CAR WAS IN GOOD HANDS!!!! THIS TOWING COMPANY KNOWS HOW TO MAKE A PRESENCE AND PROVIDE EXCELLENT ELITE SERVICE. I WILL MOST DEFINITELY UTILIZE THEIR SERVICES AGAIN IN THE FUTURE. THANK YOU DFW HOOK IT TOWING & COLLISION.
DARCIE MCDONOUGH
a month ago
I called DFW Hook It towing and Collision for roadside assistance and was impressed by how reliable they were. The price was very affordable, the equipment felt high quality and the warranty gave me peace of mind. Their customer service was friendly and helpful. Would definitely come back again because of the pricing.
John Stokes
4 months ago
My 2023 wagoneer went off the road. Jory pulled us out, and gave me a great deal Besides that they were professional and kind. Honestly a sucky day but they made it a relief definitely would recommend them 💯
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