DFW Hook It towing & Collision

My trailer brakes had seized up and my wheel hub was coming off the axle on the way to work, they promptly sent for a driver and he was on his way. Anthony communicated very well about the eta. He was also very friendly and was very careful loading my trailer up. The price was way more than what I would’ve liked but I do understand that having to load a trailer up on a roll back is not a standard service.

DFW Hook It Towing & Collision has helped me several times before with things like tire changes and other roadside issues, and every time they’ve been dependable and professional. A few months ago I had a tough situation getting my car towed from someone else’s property. The car was dismantled and inoperable and I honestly thought it wasn’t going to be possible to move it. JC from DFW Hook It Towing & Collision went above and beyond to make it happen. He handled everything with care, helped me load all the parts into the car, and somehow got it out safely. It did sustain some extra damage (which wasn’t his fault it came from the axle being taken off before). JC was professional, patient, and just a great guy all around. I really appreciate the effort and attitude he brought to a stressful situation. Definitely recommend this company.

I couldn’t have asked for better service! I urgently needed a tow truck near downtown Fort Worth. I googled tow truck companies and clicked on their link assuming it would be the first of many calls to find someone who didn’t confirm all of my fears of the usual tow companies. Joey answered and was so nice and confirmed my location, drop off, gave me a quote and a breakdown of it that cost was. Then he told me my drivers name Jory, and gave me his ETA. Jory then called me and confirmed my location and asked if I needed a ride etc. i also got text updates throughout the experience with a link that I can view the status, an online payment link / invoice with all details listed, cost breakdown, etc. When DFW Hook It Towing arrived I was impressed. The tow truck is custom painted with their logo, and name etc. I had never seen a cleaner tow truck in my life!! Jory was so nice and the entire process was so efficient and top notch! Which like I said is the total opposite of what I was expecting when finding a tow company. I would never want to use anyone else in the future. Thank you for caring and being good people!

Very fast service and offered a better deal to fix my radiator would definitely recommend! Thank you Jory! Your amazing!

J.C. was great. I was an hour away from my r.v. not familiar with anything. Tire took a dump on my motorcycle. Couldn't go any further safely. The company was prompt. J.C. was very careful with the way he handled my bike. Secured it and we had a good leisurely trip back. Good conversation made it a short trip. Very satisfied with my service

WHERE DO I START???? DFW HOOK IT TOWING & COLLISION WAS AMAZING LAST NIGHT = 5 STARS. I've been a Triple A Texas member for 5yrs + and they couldn't stand up against DFW HOOK IT TOWING. Triple A "LEFT "my family and I stranded on the side of the road for almost 5hrs (HORRIBLE). I finally got tired of being patiently stupid dealing with run arounds and the additional 30mins + 30mins + 30mins ETA's. Decided to contact DFW HOOK IT TOWING & COLLISION - Gave them my info and location and provided me an ETA of 20mins. GUESS WHAT-->>>> THEY ARRIVED IN 20 MINS!!!! WITH A BEAUTIFUL CLEAN TRUCK WITH UNDER GLOW LIGHTS (My son loved it). THE DRIVER WAS VERY PROFESSIONAL AND WELL GROOMED.(((((Never seen this before)))) @ THAT POINT I KNEW MY CAR WAS IN GOOD HANDS!!!! THIS TOWING COMPANY KNOWS HOW TO MAKE A PRESENCE AND PROVIDE EXCELLENT ELITE SERVICE. I WILL MOST DEFINITELY UTILIZE THEIR SERVICES AGAIN IN THE FUTURE. THANK YOU DFW HOOK IT TOWING & COLLISION.

My 2023 wagoneer went off the road. Jory pulled us out, and gave me a great deal Besides that they were professional and kind. Honestly a sucky day but they made it a relief definitely would recommend them 💯

I paid $194 after a discount of $15 to get my car transported 2.5 miles to an auto shop. I didn't like the price but they were the only ones that were able to tow me in a 15 minute wait time. The driver J.C. was very kind and wanted to know why I need their services. He agreed that the oil change company did cause the problem for my need to be towed to the shop. He was very understanding and he knew that the company that damaged my car did not want to assume responsibility. The tow service in general was a pleasant one. The price, however, still makes me cringe.

Outstanding service from start to finish. The dispatcher was courteous and responsive, and the driver arrived promptly and handled everything with professionalism and care. They made a stressful situation much easier and went above and beyond to ensure my vehicle was transported safely. I truly appreciate the reliability, clear communication, and excellent customer service. I would not hesitate to recommend this tow company to anyone in need.

These guys were awesome to work with . After waiting 3 hours for another company I canceled and called them. They were here within 30 mins . Fast friendly service . My truck reached its destination in perfect shape. They were respectful of both property when dropping off and picking up the vehicle . Definitely would use them again !