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Dentistry 4 Kids & Orthodontics

  • Pediatric Dentist in Eastvale
  • Closed
  • 4.6
    (128)
Dentistry 4 Kids & Orthodontics
Reviews
4.6 out of 5
(128 reviews)
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Tianyu LIU
a week ago
⭐☆☆☆☆ A crown that falls off after only one month is unacceptable, and charging a parent another fee just to look at a failed restoration is even more unacceptable. My child had a stainless steel crown placed at this office, and the crown fell off completely after only one month. As a parent, I was shocked and extremely disappointed. A stainless steel crown should not fail after just a few weeks under normal use. When I contacted the office, I expected them to stand behind their work and at least evaluate what went wrong. Instead, I was told that I would have to pay another $71 just for the dentist to examine the problem. What is most concerning is that there was no accountability. There was no apology, no discussion of a warranty, no effort to investigate whether the crown had been properly fitted or cemented. The only response was that I needed to pay again. When a dental restoration fails after only one month, patients should not be treated as though the problem is entirely their responsibility. A reputable dental office should stand behind the quality of its work and make a genuine effort to resolve the issue, especially when the failure occurs so soon after treatment. This experience has left me questioning both the quality of the dental work and the level of customer care provided by this office. As a parent, I trusted this practice to provide quality treatment for my child. Unfortunately, when a problem occurred, that trust was not matched with responsibility or support. I will not be returning to this office, and I would strongly encourage other parents to carefully consider their options before bringing their children here.
Noemi Quan
3 months ago
I am extremely and beyond happy with this office, both of my kids had a pleasant experience and all doctors are amazing, the staff is very friendly, compassionate and understanding. I love how they walk you through the process, and my kids are always aware of the steps and procedures. Manager has great customer service and seems to also be involved in any concerns we have. Thank you team for everything that you do, my kids and I appreciate each and everyone of you. Keep up the good work!
Mayra Villa
3 months ago
My son had an appointment today with Dr. Choi for treatment and her assistant Maria. They did such a wonderful job with my son it made the process easy and comfortable for him. Office staff is so nice and helpful. Definitely recommend!
Ka Kei Lee
5 months ago
I strongly recommend this dental office for every one who live close to Eastvale, Juapa Valley, Corona or Ontario. The office theme is wonderful. Full of Disney content, and play Disney movies. The setup is very nice. When my son had treatment, i notice there are some TVs on the ceiling, so that distract my son during the check up is greaf. So he forgets any pain. Staff members are very friendly, professional & work great with kids. Very patience. Even my son doesn't like to got the X-Ray pictures, the staff member patiently did her best to work with my son. They accept insurance & easy to make appointment over the phone.
allison gonzales
8 months ago
We love Dentistry 4 Kids!! I’m a mama of 3 boys from 1-11 years old & we have been coming here for a couple of years. My son has had a LOT of work done here, extraction, fillings, some type of spacer across the roof of his mouth…and he is the one who doesn’t like the dentist- but every visit went very well. I don’t understand the reviews about the staff, the front desk are very friendly, and all staff is wonderful. I think the dentist is awesome & all assistants are very nice and very attentive. They are not in a rush. The vibe is great with sea life paintings all over and tvs with Disney movies always on. It’s always a pleasure instead of a dreaded appointment. Thank you to everyone who is involved in caring for my kiddos!
Leslie Alvarado
7 months ago
My 2 kids have both had really good experiences here. The staff were able to answer my questions over the phone and resolved everything with my insurance quickly. The lobby is clean and we don't have to wait very long. Everyone has been kind and patient with toddler and older child as well.
Nancy Rodriguez
8 months ago
We just moved into the area, I wanted to find a good dental office to take my three children & I am glad I went with dentistry 4 kids. Since I first called the receptionist was polite and professional. During and after our appointment the staff in the reception were very kind and friendly. The dental assistants were professional, kind to my kids, friendly and patient. The dentist was also friendly and professional, my kids felt safe, and cared for. I’m glad I went with this dentistry 4 kids as our new dental office.
AJ
Edited 3 months ago
I changed my review to update that this entity does not help you. I was told by the ortho manager that if i needed to skip a payment because i dont have it at the moment, that its okay, and I won't get charged a late fee as long as i pay it the next month and the full amount is paid off on time. We'll i was told today that I must make my payment or they're going to charge me a late fee. Well i pay every month, sometimes more than my minimum if i have it, and this month i really needed to make that payment late. My mother in law passed away and we're trying to pay for her service and moneys tight. The girl at the front desk attitude takes back everything I said about the staff being friendly and welcoming. Been going here for years and I've never seen her. So Idk if she's new or just a transfer but it's unacceptable. *Staff, please get on the same page because I dont respect liars and I dont recommend them. This no longer applies but ill leave it. The staff is always friendly and welcoming. They work with your child and make sure they're comfortable if scared. I've worked with both the dental hygiene and ortho departments and I have zero complaints. They take medi-cal and delta dental insurance which helps tremendously. I cant say if they're competitive when it comes to pricing but I know because I shopped around that they are well educated and know what they're doing. These are the reasons I've been going to them for 3 years, and its the reason I will continue to see them.
Mary Grace Sosing
Edited a year ago
Our second time here for our 5 year old. Everyone is very kind and accommodating from the front desk to the dental hygienist. The office is well kept and very clean. They also have tv screens embedded in the ceilings to keep the kids occupied. Definitely a great place for kids.
Roberto Cordova
6 months ago
We’ve been bringing our daughter here since she was 8 months old. She’s almost 2 now, and the staff and doctor continue to be incredibly kind and welcoming. They always remember Valentina, which means so much to us!
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