Dentistry 4 All of Fontana

i’m at a loss for words when it comes to the level of professionalism of this office the following happened to me within the span of two weeks from 10/22- 11/8 -told my appointment wasn’t in the system after the appointment was confirmed the day before , and then on my second visit the same thing happened . - lied and told me my approval was pending and then after being on a two way call with a denti-cal representative, i found out that there were no referral requests pending on my behalf . this dentist representative went in to tell the receptionist in the future that she needs a verification number for each patient so she basically told her how to do her job ! - told them i had a bad reaction to ibuprofen, and they gave me a prescription for…… ibuprofen . - the dentist walked into the office and spoke exclusively to the dental assistant and never even acknowledged me , to which the assistant said that’s “ just how he is .” - his only solution was putting me on antibiotics for a third time ….. no compassion . i went to another dentist this week and on my second visit they began working on me to alleviate my pain . i will say that the office manager is a sweetheart and was the most professional person in the place . hire more trained and efficient staff so that people don’t have to feel pushed aside . will never return .

“I recently had a root canal here and the level of care was outstanding. The dentist explained every step, made sure I was completely comfortable, and the procedure was quick and pain-free. The staff is professional, kind, and efficient. Truly a 5-star .