I bought 30 jars of Pisti pistachio paste after their rep Abbas convinced me it had a year-long shelf life and often goes out of stock. Big mistake. When I finally opened the batch (just 25 days later), it was completely bitter and the oil had gone rancid — totally inedible.
When I reached out, Abbas first claimed it had been over a month (not true), then said I could return it if I shipped it to Montreal — knowing well that shipping would cost more than the product itself. When I told him my husband could drop it off in a month, he suddenly changed the return window to a week.
This was clearly an attempt to avoid responsibility. Horrible customer service — constantly shifting excuses and no real solution. Avoid this product and this company. Total waste of money.