I called for an appointment at 9am. The women who answered was very nice and helpful. I was in their office within an hour that same day. The speed of this doctor and his staff is amazing. The women at the front desk were welcoming and helped me check in quickly without any stress. The assistant who handled my X-rays was professional, patient, and made the process quick and comfortable. I had been seen by the dentist and was fitted for Invisalign within 30 minutes of arrival. I really appreciated how gentle and professional the staff members were, when they did my Invisalign impressions. I mentioned a toothache and the doctor seemed to drop everything to check. The office is clean and cozy, the staff is kind, professional and attentive. I chose not to continue service with them, because my insurance provider sent me to a different facility. When I called to inform them, I was refunded immediately fully, no questions asked. I would urge anyone to do business with this Dental Office. If it weren’t for insurance, I would have happily stayed with this Dr and his staff. If you ever need dental work done in Delano CA, this office should be your first choice.