Degrange Hardwood Floors

Wow !! Such a gorgeous floor😀!! We are so happy with Ryan’s crew and the beautiful floor that is throughout our new home . Hardwood flooring is so lovely and the character of the wood so individual ! We are just thrilled to have it complete and the workmanship is perfect! Thank you

I do not recommend DeGrange for several reasons: - The floor is not level, and the surface coating that was used scratches easily and is not holding up like our previous oil based product. - Knots are not filled in properly. - There are depressions where knots were filled in or drawn on, as one of your employees filled them with the wrong color of filler, and then people had to use markers to hide things. - We still have bleed back of clear coat in certain areas. - There are dimples throughout the clear coat as it was put on thick, and you can see it foamed. - Swirl marks under the clear coat where it was buffed too aggressively. - Almost all rounded edges up against the carpet are all jagged and have blue tape and carpet fibers stuck in them. Quoting Ryan here: And if there are any issues caused by us then of course we will fix them if needed. He has not stood by his work, nor his word, and took money and ran. My first engagement with Ryan was him coming by the house to quote us on refinishing our hickory hardwood floor. He told me he would have a crew of people, that it would be 95-98% dustless, that we could get the color we wanted, that things would be level everywhere, and that the top coat would be extremely hard like our original oil based coating, as it would be a hybrid oil/water based product. We were quoted one week to get things done, possibly a Saturday. It took nearly 3 weeks, lots of me asking if they can fix issues, and more. Each time I was given excuses or reasons why things were the way they were. The last time they were at my house was April 30th, 2024. Decided to give it some time and reached out on June 26th, asking for someone to come by so we could walk through the remaining issues and see what could be done. I received no response. My wife called on July 1st and left a voicemail asking for some follow up, and that has also gone unanswered.