Dave's Towing

PLEASE DO NOT USE THIS TOWING COMPANY. READ RECENT REVIEWS. I was about an hour south of Sioux City with an issue involving two tires on my trailer. I went on Google Maps and selected Dave’s Towing, thinking that as a small business, they would appreciate the work. This turned out to be the worst mistake I could have made. When they arrived close to 3 hours later, they installed one tire so I could slowly drive the trailer back to their yard in Sioux City. Once there, they placed the trailer in what appeared to be their impound lot and locked the gate. I was very clear that I was in a rush to get it fixed, as I had a 10-hour drive home the next day. They indicated it should be ready by 10 a.m., though it might take an hour or two longer. They needed additional parts and another tire, and said they would contact me in the morning with pricing for the parts. The next morning, I sent a text and called multiple times over several hours with no response. I drove to the yard to check in person, but there was no-one to be found. Finally, a few hours after my initial attempts, a woman answered the phone and said she would have them call me back. Approximately 15 minutes passed with no call, so I phoned again and stated that I was very concerned and was getting close to contacting the police. A few minutes later, I received a call back from them. The first thing he said after “Hello” was to yell curse words!” and launched into a screaming swearing rampage. My wife, who was beside me, literally started crying when she heard it. All I had said was that I was very concerned due to the complete lack of updates. I told him I would get the tire fixed somewhere else which was just answered with more swearing. I then went to Fremont Tire to see if they could assist. They were extremely helpful—a complete day-and-night difference compared to Dave’s. (I would highly recommend them😊) They agreed to send a mechanic to Dave’s yard to change one of the tires so we could drive the trailer back to their shop for repairs. I waited for their mechanic to arrive before returning to Dave’s yard myself (My wife and I would have been scared for our life going back to Dave’s alone). He stated the total was around $960.00 and that he would accept only cash. I explained that I only had a company credit card and did not have a personal card, and asked if any other form of payment would work. He replied that it was not his problem and that there were banks and ATMs everywhere. Banks were not an option, as we had a Canadian bank account, which I also told him. I went to the ATM and was only able to withdraw $600.00. I returned, explained the situation, and asked if he would accept another form of payment for the remainder. He responded with, “Not my (curse word) problem. I like cash.” We had to use almost all of my wife’s personal cash to reach the $960.00 total. When I returned with the cash, I was called a (curse word) liar for not initially bringing the full amount.” He was genuinely the rudest individual I have ever met. Not once did I shout nor did I use a single curse word toward him, yet they were directed and literally screamed at me almost every time he spoke. Nothing I have written here contains any intentional mistrust's. I wanted to not write a review and just forget the whole experience, but to warn other people of Dave’s I decided to write this. If it rescues just one person from the horrible horrible experience I had, it was well worth my time.

Very quick response, super nice, and very reasonable price. Wish all towing companies operated as this towing company does. They were very considerate of others as well. I had flat tire in a very crowded parking lot at a hotel. He moved the tow truck several times so people could easily get out of the parking lot so their day would not be inconvenienced. Obviously good ole’ Midwest nice!!!