Muy mala experiencia.
En mi experiencia, compré un vehículo en este dealer y me hicieron pagar un dinero extra a través de un documento llamado “Addendum”, el cual no apareció reflejado en el contrato principal.
Luego descubrí que, al no estar incluido este dinero, el monto total financiado no se redujo y me estaban cobrando intereses sobre un dinero que ya había pagado, como si nunca hubiera dado ese pago adicional.
Tengo pruebas de pagos, mensajes y documentos que demuestran estas prácticas poco transparentes y abusivas.
Voy a presentar las quejas a los diferentes organismos de control como: CFPB, FTC, Oficina del Fiscal General de Florida, Miami-Dade Consumer Protection Division, FLHSMV, Better Business Bureau.
Si alguien ha pasado por algo similar, los invito a presentar su queja también. Mientras más reclamos haya contra este dealer, más probabilidades habrá de que se investigue y se apliquen sanciones.
No recomiendo este lugar. Antes de comprar aquí, revisen muy bien el contrato y guarden toda la evidencia.
Very bad experience.
In my experience, I purchased a vehicle from this dealer and they made me pay extra money through a document called “Addendum,” which was not reflected in the main contract.
Later, I discovered that since this money was not included in the contract, the total financed amount was not reduced, and I was being charged interest on money I had already paid, as if I had never made that additional payment.
I have proof of payments, messages, and documents that demonstrate these non-transparent and abusive practices.
I am filing complaints with several regulatory agencies such as: CFPB, FTC, Florida Attorney General's Office, Miami-Dade Consumer Protection Division, FLHSMV, Better Business Bureau.
If anyone has experienced something similar, I encourage you to file a complaint as well. The more complaints there are against this dealer, the higher the chances of an investigation and possible sanctions.
I do not recommend this place. Before buying here, carefully review the contract and keep all evidence.