I’m truly grateful to Dr Lavina and the team at Damansara Dental Studio. Since starting my braces journey in Jan 2024, every step—from braces, extraction, scaling, polishing, whitening, old crown replacement, new crown—has been handled with professionalism and genuine care.
Dr Lavina and her team are professional, attentive, and highly client-centric. She is meticulous and relentless in pursuing the best possible outcome for her patients.
Towards the end of last year, I experienced discomfort in my canine. After diagnosis and X-rays, Dr Lavina recommended a crown. I was initially hesitant and delayed the decision for months (partly due to my unpleasant experience when I did my 1st crown 20 yrs ago), but the team patiently followed up without pressure. When I finally proceeded, I was concerned about downtime due to work—but the temporary crown was done so well that it gave me complete confidence.
The final crown process involved multiple fittings, with careful attention to achieving the perfect color shades and shape. I completed the crowning last night, and I’m truly delighted with the result.
Professionally, I manage Customer Experience in my organization and have always championed delivering “wow” moments. Through this journey, I experienced firsthand what true, professional CX looks like in a dental setting.
Behind every beautiful smile is a diligent dentist.
And behind every “wow” experience is consistency, care, and an uncompromising commitment to quality.