The staff at Dale City Smiles completely shifted my experience getting a cleaning with my fussy one year old present. While in the waiting area, my toddler started to get antsy. So I went to the front desk staff to reschedule. She replied, "Why reschedule? You're already here and we'll help you with your baby. He'll be fine." I felt reassured though I was thinking, my child would probably refuse and protest. As I walked back to my seat, Khatira called me back.
In short, Khatira is knowledgable, intentional, gentle and thoughtful. She taught me a lot, praised my dental health and gave me the best cleaning I've every had. I appreciate her listening, helping and telling me what to do going forward as I navigate life post-invisalign and care for my smile with a retainer. Abi and Santana came to my aid and entertained my son right away. Their games and squishy with teeth were no match the entertainment I brought him. He loved brushing the toy teeth and playing with the staff. No fussiness, all smiles. And eventually a short nap, yay! Dr. Do, Mely and Valerie are also consistently attentive, friendly and helpful.
Lastly, Santana and Khatira have done a fantastic job on my 7 year old's teeth with cleanings and sealants. He loves seeing Santana since she's worked with him the longest. Thanks Dale City Smiles. Seriously. You made my life and my experience as a mom so much easier. I appreciate you all going out of your way to help make my cleaning experience smooth and playing with my little one. It's good to know that if I need to come in and do not have childcare, Dale City Smiles offers a supportive environment, welcoming and accommodating to toddlers.