CY FAIR DRIVING SCHOOL TXFINITY KATY

Ms Liz is an exceptional driving instructor and a genuine asset to this business. I previously drove for many years in Australia, but moving to the U.S. and adjusting to driving on the opposite side of the road completely destroyed my confidence. From the very first lesson, Liz approached this challenge with calm professionalism, patience, and a level of emotional intelligence that is rare. She never raises her voice, never creates pressure, and has an incredible ability to keep situations feeling safe and manageable — even when they’re unfamiliar or stressful. Her teaching style is clear, adaptive, and confidence-building, which made a huge difference for me as a student. Beyond technical instruction, Liz brings consistency, empathy, and a steady presence that allows students to actually learn rather than panic. That kind of instructor directly reflects the quality and reputation of a company. Because of Liz, I now feel capable, confident, and prepared to drive independently again. Employees like Liz are the reason people recommend this service. She deserves recognition for the value she brings every single lesson. Also, is there a way to leave a tip for instructors? (Tipping culture is always so difficult Liz also helped explain this hahahaha) I would love to do this if appropriate

We had a very disappointing experience with this driving school due to poor communication and lack of guidance. My daughter completed her driving course here but did not take her driving test before turning 18. We were told that once she turned 18, she would need to renew her permit, which we did, and DPS issued a new permit valid for another year. After completing everything we were told was required, we were referred to a partner driving school to take her driving test. Only then were we informed that because my daughter is now 18, she was required to complete an additional 6-hour adult driving course and the Adult Impact course. This critical information was never disclosed to us by this school. As a result, we drove a significant distance to the partner school only to be turned away and told she was not eligible to test. Had we been properly informed of these requirements, this situation could have been completely avoided. The lack of accurate and timely information was extremely inconvenient and unprofessional. Although the partner driving school was accommodating, my daughter is now required to complete additional coursework, effectively repeating hours she had already completed prior to turning 18. This experience has been both frustrating and disappointing, and reflects a serious failure in communication.