Verified

Custom Maids Inc.

  • House Cleaning Service in Fort Smith
  • Open now
  • 4.9
    (408)
Custom Maids Inc.
About
Custom Maids is a family-owned local business that has served the Fort Smith area for over 25 years. We offer professional house cleaning services in Sebastian, Crawford, and Sequoyah Counties. Our job is to provide quality house cleaning services for all kinds of occasions, from day-to-day needs to deep cleanings to seasonal cleanings at competitive prices. However, our mission and passion are to build lasting relationships with our clients and to truly create a happy environment. We take pride in our employees and maids, all hard-working and kind people, adequately trained and experienced. All team members speak fluent English and have passed background checks, drug screenings, and reference checks, and are fully insured and bonded.
Hours
Open now
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayClosed
SundayClosed
Insights
Crowd
LGBTQ+ friendly ·
Location
8901 Jenny Lind Road, Suite 4B, Fort Smith, AR 72908, United States
Services
Deep clean
From $300.00
Residential (houses/apartments) deep cleaning in Fort Smith, Arkansas and the River Valley starting at $300.
Moving-related cleaning
From $200.00
Move in or move out residential (house/apartment) cleanings in Fort Smith, Arkansas and the River Valley starting at $200.
Reviews
4.9 out of 5
(408 reviews)
4.9
5
4
3
2
1
Crystal Arrechea
5 months ago
Completely unsatisfactory!! I hired Custom Maid's to come in and clean an empty house before putting it on the market. Now to be fair, the house has been unoccupied for quite some time. They sent two ladies to clean. They worked on the house for seven hours and at the end of the day the house was still not completely cleaned. They want you to sign off on a form that says you're satisfied but as we all know, it's not till you can take time and look through everything that you start finding all the areas that was missed. I also had to pay for the time that one employee took cigarette breaks. When I brought to the intention of management that it was not completely cleaned for the amount of time and money they were charging me, which was over $1200. Beth was very argumentative and only wanted to know if I had read and signed the paper that said I was satisfied. I asked if someone could come out and complete the work and was told that it would be an additional charge. I'm sad to say that I would not recommend this company. Any company that has business practices like that and doesn't make any attempt whatsoever to rectify a situation in any form, I cannot recommend! I'm going to post a couple pictures just to show a sampling of their caliber of work. There was grease still on the cabinet doors and the blinds were filthy. They were not wiped at all. The chandeliers were covered in dust. These are the details a professional should do.
Kobukan Karate Federation
4 months ago
Superb Work! My house has never looked this clean. In addition to rates were extremely affordable considering the very thorough job they did. I would highly recommend custom maids as a go to if you want a deep cleaning of your house.
About
Custom Maids is a family-owned local business that has served the Fort Smith area for over 25 years. We offer professional house cleaning services in Sebastian, Crawford, and Sequoyah Counties. Our job is to provide quality house cleaning services for all kinds of occasions, from day-to-day needs to deep cleanings to seasonal cleanings at competitive prices. However, our mission and passion are to build lasting relationships with our clients and to truly create a happy environment. We take pride in our employees and maids, all hard-working and kind people, adequately trained and experienced. All team members speak fluent English and have passed background checks, drug screenings, and reference checks, and are fully insured and bonded.
Hours
Open now
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayClosed
SundayClosed
Location
8901 Jenny Lind Road, Suite 4B, Fort Smith, AR 72908, United States
Services
Deep clean
From $300.00
Residential (houses/apartments) deep cleaning in Fort Smith, Arkansas and the River Valley starting at $300.
Moving-related cleaning
From $200.00
Move in or move out residential (house/apartment) cleanings in Fort Smith, Arkansas and the River Valley starting at $200.
Insights
Crowd
LGBTQ+ friendly ·
Reviews
4.9 out of 5
(408 reviews)
4.9
5
4
3
2
1
Crystal Arrechea
5 months ago
Completely unsatisfactory!! I hired Custom Maid's to come in and clean an empty house before putting it on the market. Now to be fair, the house has been unoccupied for quite some time. They sent two ladies to clean. They worked on the house for seven hours and at the end of the day the house was still not completely cleaned. They want you to sign off on a form that says you're satisfied but as we all know, it's not till you can take time and look through everything that you start finding all the areas that was missed. I also had to pay for the time that one employee took cigarette breaks. When I brought to the intention of management that it was not completely cleaned for the amount of time and money they were charging me, which was over $1200. Beth was very argumentative and only wanted to know if I had read and signed the paper that said I was satisfied. I asked if someone could come out and complete the work and was told that it would be an additional charge. I'm sad to say that I would not recommend this company. Any company that has business practices like that and doesn't make any attempt whatsoever to rectify a situation in any form, I cannot recommend! I'm going to post a couple pictures just to show a sampling of their caliber of work. There was grease still on the cabinet doors and the blinds were filthy. They were not wiped at all. The chandeliers were covered in dust. These are the details a professional should do.
Kobukan Karate Federation
4 months ago
Superb Work! My house has never looked this clean. In addition to rates were extremely affordable considering the very thorough job they did. I would highly recommend custom maids as a go to if you want a deep cleaning of your house.
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