Cupid's Closet LAX Adult Store & Sex Shop

After ordering three products that said they were available online, that were not available in our local area, we received a message that the products were not, in fact, available. We were offered comparable products, and agreed to accept the comparable products. Nothing was ever sent. We’ve attempted to contact the store repeatedly over the past 4.5 months, both by phone and email, each time being told an owner or manager would call us to resolve the issue, and not once have we received a return call or email. Nor has our order ever arrived. Buyer beware! Ordering online may mean a donation to the company with nothing to show for it. I have been very patient and kind with this company, but they have taken full advantage of that, and online consumers need to be aware. They may have excellent in-store service, but it does not extend beyond that. If we don’t receive a response today, they can explain to our credit card company why they accepted payment without delivering any products, and the BBB will have another complaint against them. This is absolutely unacceptable business practices.

January was awesome, amazing, very knowledgeable n hella funny n koo even though it was HOT 🔥🔥🔥 in that JAWN

I came to cupids closet to get a few fun supplies and I was so grateful to find such a helpful and wonderful sales person, January, she answered all of my questions and gave excellent recommendations. They have a great variety of lingerie, toys, massage oils, there’s also a lot of natural product. I’m definitely coming back.

Legendary and amazing store, like an Apple Store with naughty stuff. Absolutely love it, you should for sure shop here. I have a question for the owners if they can get in contact with me! <3

I went to Cupid’s Closet LAX for a warranty question on my rabbit. Madison not only explained to me the process but she actually helped me step by step in submitting my request for a product replacement from the rabbit company. Madison also answered all my other questions regarding different sex toys. She provided exceptional and very friendly customer service. If you’re looking for a sex shop with knowledgeable and friendly staff, go to Cupid’s closet and look for Madison.

First of all, Sydney and Amaya are very helpful and informative. They were very sweet and passionate about helping the costumer Not coming here unless they are here

Omg! I had such a great customer experience with Krystal! So many options to choose from and really excellent customer service! I will be returning! Thank you!

Absolutely INCREDIBLE experience!!! Crystal and A’Maria took such good care of me and everything was such great quality. My staple store ❤️

Just left the Cupids Closet in playa vista and the customer service there is unlike any of the other places I’ve been Crystal was very helpful made me and my girl comfortable with all the products she didn’t mind demonstrating and explaining we made a purchase and left informed and excited

Hi I stopped bye for the first time and I had best experience the welcomed me with open harms love them crystal & amaria