We had the pleasure of working with the Cudmore's team over the last 8 months for our full house exterior renovation project.
We started our process by interviewing about 12 different contractors and after meeting Will and Erica we were immediately impressed with the personality connection and how they understood our perspectives. As an engineer, it may be helpful for me to lay out each step of the process and how Cudmores helped us at each step.
Design Process - I greatly enjoyed our design process with Erica and Will specifically because they listened to us and were able to pull out our vision of a modern hygge. We were inspired based on our travels to Scandinavia and the Arctic and Will and team went from our description of emotions and desires, to a very thoughtful, functional but beautiful design that we loved. We started with a smaller scope in our project, but as we started going through the process Will and Erica thoughtfully helped incorporate additional elements as we started thinking through the space. Iterative processes like this could be messy, but Will and Erica were able to take our scope creep and beautifully tie it all together. I greatly appreciate the iterations as well as constant communication.
Permits - We did significant changes to our grade along with having major water historical water issues. The Cudmore's team did a great job in navigating the complex permit process from the Town of Oakville along with the storm water management plan. The city also threw us a few curve balls due to our exterior waterproofing team moving soil before the permit, but Will and team calmy navigated all aspects and got us to the finish line.
Execution and Best of Breed Trades - Will's team are experts in the landscaping, hardscape, and softscape. We were incredibly impressed with the layers of work to get the job done right including ensuring that all of the elements tied together perfectly. When the hardscape and water management were done, the softscape went very quickly and it was almost magical to see the yard transform into a lush garden. Cudmore's approach is also to use a best of breed approach and we appreciated them organizing the subtrades (e.g. Burlington Paving, King Fence, Premium Irrigigation, etc) to ensure that we had quality work at a reasonable price. Will, Erica and Jen were exceptional in quarterbacking all of the different teams so they came together seamlessly. Cudmores also recommended us to Hauser furniture who did a great job helping us select the right pieces.
Dealing with Issues - Issues in a build will always come up, but the most important thing is how the team deals with the issues. We have a house that had many owners and some of the prior work was not done to code. One example was our gas line to our pool which was only buried 6-7 inches below grade. As the Cudmores team was excavating they nicked the gas line but then had the line buried to the proper depth and had a licensed gas installed come and fix it. I felt for any issue that we had, Will and team would work with me to find a good solution together.
Pricing - the Cudmore's team was not the most expensive, nor the least expensive and would be in and around the median. I think it's important to know that by working with Cudmores team you will always be looking at quality first and a job well done.
Outcome - The output was better than we could have imagined and we've already had multiple family events at our new backyard oasis. In addition, our front yard has also been completely transformed, and our neighbors and pedestrians who walk down our street have sent us countless compliments.
All in all, a great experience and we would easily recommend them to anyone looking to do a major transformation project.