CTLA Contract Testing Laboratories of America

The people at CTLA are professional, kind, and go the extra mile to provide great customer service. If I ever have a question, they are readily available to answer those questions and address any concerns I have. They are constantly trying to improve their methods to be quicker and more accurate, and have competitive prices for the industry. All around a great company to work with - with fast, reliable customer service and top notch professionalism.

TERRIBLE EXPERIENCE WITH THIS COMPANY. 3 MONTHS OF WASTED TIME AND SPENT $800 ON TESTING FOR TWO COMPOUNDS INCLUDING METHYLENE BLUE AND 5AMINO1MQ AND THEY DID NOT INCLUDE A PURITY ASSAY AS THEY WERE SUPPOSED TO ON THE COA'S. I THEN HAD TO ARGUE WITH THEM BACK AND FORTH FOR 2 WEEKS TO MAKE THIS RIGHT, THEY THEN PROCEEDED TO TELL ME TO SEND IN NEW SAMPLES SO THEY COULD DO THE PURITY ASSAY THAT THEY FORGOT, I SENT IN NEW SAMPLES AND WAITED 1 MONTH AND STILL HAVEN'T RECEIVED UPDATED COA'S WITH PURITY TESTS. I EMAILED THEM REQUESTING AN UPDATE, AND THEY RESPONDED Hi, "These samples will be delayed, I apologize for the inconvenience." THEN I RESPONDED WITH A MESSAGE LETTING KNOW THE TERRIBLE EXPERIENCE I HAD. 1 DAY LATER THEY SENT ME THE SAME COA THEY SENT ME 2 MONTHS AGO AGAIN MISSING THE PURITY ASSAYS. I WOULD HIGHLY ADVISE YOU STAY AWAY FROM DEALING WITH THIS BUSINESS.