Chris Started with a decent Quote/Estimate with all the promises
1) A day before to start the work he bumped the cost by £2000, I had no choice Since scaffolding was on.
2) While he completed the Job on time, Long Roof Tiling for detached roof looked wavy & not straight. he pointed on Old Timbers which he was responsible to review and replace (Though Timbers on our cost) which was initially agreed & requested manytimes.. While invested ~16k, I would not think for few hundreds to replace timber, SHAME was not done.
3) Many Wrotten Timbers were not replaced, when asked did a quick fix post job was done.
4) The NEW Tiles above the Door (Concrete Tiles) did not match the Tiles on Roof ( Clay tiles). Initially he mentioned its free or included for the Big Roof project, Then charged Extra for Labour. I paid for Premium Tiles for the roof, but in the front of house I have a cheap concrete tiles.
5) NEW Gutters fitted by his team were not aligned , Requested him to Fix it .. i was Charged an EXTRA (labour) for the job his team did not do it right.. I had to pay else scaffolding would have gone & had to leave with uneven Gutters
6) HE HAS NOT GIVEN THE 5YR GUARENTEE YET, & COMPLETION CERTIFICATE..its been 2 months already. now asking additional £175 just for certificate.
I WOUDN'T RECOMMEND anyone.. DON’T FALL for his PRICE.. you will endup paying double the cost & not with the QUALITY you expect after investing ~£16k. Besides you get Free .. a headache to follow
If you choose to go with CS ROOFING. AGREE FOR PAY ONLY after everything is completed & GUarentee received. I was too nice to pay him weekly & learnt a lesson
====================================
Seeing His Reponse, I would Like to Add the FOLLOWING TOO..
YES, Contract was
8.5K for CONCRETE TILES;
13.5K for CLAY TILES
20K for CLAY TILES + LOFT PIR insulation + LOFT Floor Insulation.
****He has taken ~16k already just for Tiles(HE has NOT done LOFT PIR insulation + LOFT Floor Insulation.) .
its easy for me to put his emails on display..if lied more
I respect the staff who worked in rain (though wasnt my choice/decission; I was delayed ~4 weeks when it was very warm & sunny.. ***Still no execuse on Quality..)
Wrt £175.. I have paid ~16k ; £175 is a question? SHAMEFULL. he cannot even justify for why he is asking £175. (Material Bill? . show the bill in public for the date) only raised it when i asked him Warrenty Certificate...
By the way.. PLEASE REVIEW his rating in other sites too...Taking about Business etiquette ..paying every penny he asked.. abusive words not welcomed
Chris, I waited 2 months before I shared the review.. I am afraid every word is honest. If its bitter.. its only reflecting the quality of work,attitude and pain i bear following up with you. . (please note. I have a signed contract from you )