Professional, and really generous. I had to pick up my service trailer on a Sunday, remind you Sunday is family day, and he told me it was okay to pick it up and opened his doors. The guy tried finding all the parts my truck needed, then recommended me to just take it to the dealership due to parts not being at hand. This guy really knows his stuff, and to the lady that said he has beer cans all over, EVERY MECHANIC DOES.