Cretu Nail Spa & Bar

There are only a handful of russian nail salons in Charlotte, and Cretu is the best! I’ve been to both locations.. but this week, I went to the Pineville location and had an appointment with Oly (Olga). She was so kind, went above and beyond to make sure I was comfortable. The quality of her work was incredible! And a bonus was that we had such a wonderful conversation. I’ll be back to see her for sure!!

I was cut in two different places, and an area was left rough that was not there previously. When I brought this to their attention, I was told it was because I was stiff, however this was never communicated to me during the service. In fact, my technician did not communicate with me at all. When I addressed the situation afterward, I felt largely dismissed, and there was no plan of action offered to make this right. For a 100 dollar pedicure and an hour round trip drive, passing many other salons along the way, this experience was disappointing. For $100 pedicure, my expectations are definitely higher. And I should not have been cut multiple times. Russian pedicures are known for being detailed and meticulous, and that standard was not met. We have given this salon multiple opportunities and have referred several people here, but unfortunately we will not be returning.