Creating Connections Counselling Narrabundah

My husband and I came to Fiona during a period of significant relationship strain. We were hoping for support to begin repairing our connection and to help us think through how to navigate our day to day lives. While our circumstances were quite complex and emotionally intense, Fiona’s approach, which is centred on foundational wellbeing and communication patterns was exactly what we needed. This structure would be reassuring and effective for many couples, particularly those whose challenges sit primarily with communication - and I think that would be most couples. Fiona shared a model for understanding relationship patterns that resonated with us both, and she provided various resources that we found genuinely helpful and practical. This material gave us tools that we were able to take away and reflect on afterward. This included listening to an audiobook that she recommended – this was something new for both my husband and I. However as we listened, we realised how knowledgeable and in-tune Fiona was  with our needs as the audio book (Hold Me Tight - 10/10 recommend) was exactly what my husband and I needed – we actually found ourselves giggling together – and at times shedding a tear – as  we recognised ourselves through the chapters. Her counselling space is modest and functional, and sessions felt calm and contained. Fiona herself was consistent and steady in her manner showing genuine compassion which contributed to a space where my husband I felt safe and supported enough to be vulnerable and truly open with not just Fiona but also with each other. Overall, I feel Fiona would be a a great fit for couples genuinely seeking to do the necessary work to repair and reconnect.

From the very first session, Fiona created a warm, safe, and non-judgmental space where we both felt truly heard. Her empathy and professionalism are exceptional — she balances compassion with clear, practical guidance that really helps you understand each other better. Fiona’s approach has made a real difference in how to communicate and resolve conflict. We’ve both grown so much thanks to her insight and support. If you’re looking for an effective, caring, and highly skilled counsellor, Fiona is absolutely wonderful.

Fiona is kind and understanding. She listens patiently and provides good evidence-based advice during her sessions. The material she provides is particularly useful for recognising the patterns and act on them. I would highly recommend her.

This isn't necessarily a bad review, it's a review to provide information for a specific group of people. If you are in crisis, if you have an acute relationship problem, if you are bereaved, if you have experienced psychological trauma, or if your relationship problem is not primarily a communication problem, Fiona is not your best choice of counsellor. My husband and I approached Fiona in a relationship crisis. We could barely talk to each other, and we sought counselling both to start the reparations process and to make urgent decisions about topics like whether or not to spend Christmas together. She was not able to respond to this, instead attempting to go through a standard process - do we exercise, do we eat well, what were our childhoods like. Her approach was very inflexible to our actual circumstances. I'm a usability designer, part of my professional skillset involves 'reading' websites for intended and unintended impacts on users. This skillset carries over to other environments. My 'read' on Fiona's office space showed little evidence of care for the safety or comfort of clients. The space (a demountable) is tiny and airless, the carpets are dirty and scrunched into a trip hazard. There is not enough room for two chairs, so my husband and I - who were in profound conflict - had to sit next to each other on a small uncomfortable couch. If either of us had been overweight, our bodies would have touched. I had to ask him to pass me tissues and water. Fiona herself sits between the client and the door. This is poor practice in any therapeutic environment because it makes the client feel trapped, however for anyone who has experienced abuse or trauma resulting from abuse (as we have), it is close to intolerable. Surprisingly, I found Fiona to be a poor communicator. She explained a pattern that I thought actually described our circumstances very well, but when I asked her to explain it again, she instead explained what a 'pattern' was. Fiona is very committed to the idea that all relationship problems are communication problems, and if your problem exists only at that level, she may be able to help you. Ours was not, so the help we got from her was limited. I am bereaved, my sister was killed 20 years ago. On hearing this Fiona clarified that I 'had' a sister. While that may seem minor, for anyone who has experienced bereavement this is actually a big red flag - it's not true that I 'had' a sister, I have a sister, and my sister is dead. If a counsellor doesn't understand that distinction, they are very, very unlikely to have any further skills around bereavement. I stopped trusting Fiona at this point, and what I saw from her subsequently confirmed that that was an appropriate assessment. Fiona gave us a handout on deescalating conflict, which was useful.

Fiona is a great couples counsellor! She creates such an open space and allows you to be completely vulnerable about your relationship and your own experiences. She is extremely understanding of both sides of the relationship and is amazing at opening up a new perspective for couples.

Fiona is an insightful, practical and skilled counsellor. She is excellent at both allowing space to express yourself while keeping a session on track. She has a good sense of humour and you feel you are dealing with a skilled practitioner not an abstract theory. Recommended for individuals and couples.

We have had a positive experience. Fiona seems to read our concerns and offers insightful, practical guidance that genuinely helps strengthen our communication as a couple.

Fiona was great - helped work through a difficult time with grief and loss, and emerged on the other side stronger. Always felt comfortable and supported

I’ve been seeing Fiona for a couple months now, and she helped with past issues in a different approach from what I was used. She’s very kind and something I like is that I never had the feeling of being dismissed. She really likes to understand and know what is going on and work with tips, advice, therapy and very useful books and articles to read.

My husband and I saw Fiona, and we’re so grateful for the guidance and support she provided. She created a safe, non-judgmental space where we both felt truly heard. Her insights helped us communicate more effectively, understand each other’s perspectives better, and begin healing in areas we were stuck. She’s professional yet warm, and she strikes a great balance between compassion and accountability. We found every session with her valuable, and we’ve come away with tools that are already making a difference in our relationship. Highly recommend her to any couple wanting to reconnect or work through challenges together.