If you’re looking for a reliable, professional, and genuinely pleasant experience with duct cleaning, look no further than Cream City Carpet and Air Duct Cleaning LLC! Jason, the owner and technician, is absolutely fantastic—knowledgeable, personable, and incredibly responsive. From the moment I first called, I felt confident I had made the right choice. He took the time to answer all my questions thoroughly and made sure I understood the process from start to finish.
I had done quite a bit of research on local companies and thought I had a solid grasp on what duct cleaning entailed—but Jason went above and beyond by sending me several educational videos that helped me understand things even more deeply. It was clear that he genuinely cares about educating his customers and providing a transparent, honest service.
To my surprise, he even had availability the very next day. He was punctual, professional, and communicative throughout the entire process, which made everything feel seamless and stress-free. Once on site, Jason was extremely thorough. He took his time inspecting everything, answered additional questions I had on the spot, and explained what he was doing as he went. Not only did he clean every duct meticulously, but he also cleaned out our dryer vent and sanitized each individual vent to ensure the air in our home would be as clean and safe as possible.
You can tell Jason takes great pride in his work, and that kind of care and attention to detail is rare these days. He treated our home with the utmost respect, worked efficiently but carefully, and made sure everything was in pristine condition before he left.
I’m beyond impressed with the quality of service and level of professionalism Jason delivered. I will be recommending Cream City Carpet and Air Duct Cleaning LLC to anyone else who needs the services that Jason offers. And after this great experience, I’ll definitely be scheduling him again soon to clean our carpets!
This is the kind of small business that truly deserves your support—honest, hardworking, and committed to doing things the right way.