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Craig Plumbing Heating & Cooling LLC

  • Plumber in Lafayette
  • Closed
  • 4.8
    (288)
Craig Plumbing Heating & Cooling LLC
Reviews
4.8 out of 5
(288 reviews)
4.8
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Patrick Clare
Edited 2 months ago
Craig is the best. He showed up redid everything that was supposed to be done right? It was delightful to hang out with. He was a really nice man. He made me feel very comfortable with his job. Doing everything and was in out and done. Thank you so much for your professionalism. And I hope for great things in the future for him. And his company, thank you so much, Patrick
Eric Schaub
5 months ago
Called Craig after 5 pm and he was here the next day to access my water heater. Though the news was not good, my water heater was under warranty and he was able to replace it within a few days. The install was done well before the estimate he gave me so very happy.
Ethan Chutkow
5 months ago
BEWARE, everyone. This business does not stand by their service contracts. I was working with their HVAC guy, Dean, for several years and he was great. He is no longer with the company. I had a new furnace installed by him as well as 2 new AC units. With those, I was offered several years of free servicing of the units. I was never told if Dean's departure and also never received reminder calls for servicing the units. I've now reached out to Craig, the owner, whom I've met and seemed like a decent guy. I've reached out about 6 times over the last two years. Only once did he answer and he said he was busy but would call me back. He never did. I've called, emailed, texted. Nothing. My only guess is he is not wanting to honor the service agreements that were included with the purchase and installation of the HVAC units. Very disappointing.
Rusty Lamb
4 months ago
Craig is the one I trust to work on our boiler. There is no other I would want to work with. His knowledge, experience and honesty has made us a life long customer.
Sonja Bonanno
6 months ago
My experience with Craig Plumbing was great. He helped me with 2 different projects, replacing toilets and leaking faucet. He was knowledgeable, quick and reasonably priced. He let me know that I could call the faucet manufacturer and get the replacement part for free. Very accessible by text with any questions I had. Would highly recommend
Karen Beckwith
5 months ago
Craig came the same day I called. He was friendly and fast. He fixed the problem quickly and at a reasonable price. I will use him next time I have a plumbing or HVAC problem.
John Evans
6 months ago
Does good work, is friendly and very knowledgeable. Craig has been in the plumbing business for over 10 years. He owns the company so is a better deal than larger companies. I would definitely hire him again!
Suzanne Wilson
7 months ago
Craig is the best! He's helped me with various items in my rental and every time he is very thorough and professional. I would definitely recommend him for any issue you may have!
Amy C
11 months ago
I can’t say enough about Craig Plumbing Heating and Cooling. Having the original AC and furnace, it ended up being quite a large job. Because Craig is knowledgeable with literally everything, everything was fixed and/or replaced/rebuilt! The most important thing I want to say about Craig has to do with his honesty and integrity. He actually has them! You are so appreciated and I wish nothing but the best for you and your business. Thank you!
amy chapman
9 months ago
After having an air conditioner replaced and a furnace rebuilt, I can honestly recommend Craig for anything - he is honest, if there is a problem, he identifies and fixes it immediately. Can’t say enough good things!
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